# Latest update makes my server unusable

**URL:** https://forums.plex.tv/t/latest-update-makes-my-server-unusable/338080
**Category:** General Discussions
**Tags:** server-windows
**Created:** [November 27, 2018, 10:01pm UTC](https://forums.plex.tv/t/latest-update-makes-my-server-unusable/338080 "2018-11-27T22:01:11Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)
#### Post date: [November 28, 2018, 8:13am UTC](https://forums.plex.tv/t/latest-update-makes-my-server-unusable/338080/3 "2018-11-28T08:13:23Z")

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If you can provide some server logs, myself or another person may be able to help diagnose your issue.

To grab logs go to the web interface, Settings -\> Server -\> Troubleshooting -\> Download Logs.

EDIT: Apologies, as you cannot access the server you can grab them manually by following the steps here: [https://support.plex.tv/articles/200250417-plex-media-server-log-files/](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

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