# Latest Version Issue

**URL:** <https://forums.plex.tv/t/latest-version-issue/137854>\
**Category:** General Discussions\
**Created:** [March 6, 2016, 9:25am UTC](https://forums.plex.tv/t/latest-version-issue/137854 "2016-03-06T09:25:03Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![bsmith1](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@bsmith1](https://forums.plex.tv/u/bsmith1)\
**Post date:** [March 6, 2016, 9:25am UTC](https://forums.plex.tv/t/latest-version-issue/137854/1 "2016-03-06T09:25:03Z")

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I use a large NAS unit and map my drives to the plex server for each type music,blueray,films etc

But since the update to 0.9.16.0 I cannot see my mapped drives, only C: and D: representing my PC are listed, no drive mappings as shown in explorer are available.

I use a Windows 10 box as my Plex server.

WTF

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**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [March 6, 2016, 9:30am UTC](https://forums.plex.tv/t/latest-version-issue/137854/2 "2016-03-06T09:30:45Z")

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could you get some diagnostics for this

Are these drives available before Plex Media Server is launched?

Could you get the xml from this request pasted into text file and attached here together with debug log of the server after restart and when adding library path

`http://localhost:32400/services/browse`

May be there is a delay for when the drives become available

Could you enable Debug Logging on the server, restart the server. Wait 5 minutes and then try to add a library folder path and get screenshot of the paths displayed and upload the `Plex Media Server.log` and a screenshot of `Computer` explorer view showing the drive letters available

You can also try shutting down Plex Media Server and restarting it to see if it picks the available drives then

For log files and logging level - see  
[https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server](https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server)  
[https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files](https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files)

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**Author:** ![bsmith1](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@bsmith1](https://forums.plex.tv/u/bsmith1)\
**Post date:** [March 6, 2016, 9:55am UTC](https://forums.plex.tv/t/latest-version-issue/137854/3 "2016-03-06T09:55:15Z")

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Before the update the drives were available in windows and plex after the update the drives are available in windows but not plex, tried a restart still the same, I managed to get around the issue by using mklink and point this to a share folder on my c drive for each “path”

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**Author:** ![bsmith1](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@bsmith1](https://forums.plex.tv/u/bsmith1)\
**Post date:** [March 6, 2016, 10:00am UTC](https://forums.plex.tv/t/latest-version-issue/137854/4 "2016-03-06T10:00:21Z")

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Logs directory

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<div class="post-metadata">

**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [March 6, 2016, 10:53am UTC](https://forums.plex.tv/t/latest-version-issue/137854/5 "2016-03-06T10:53:19Z")

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I wanted you to restart the Plex Media Server.exe application whilst you knew the network drives were available to the windows session signed in to windows user account `Billy`

It is clear from this xml the Plex Media Server could only see drives C: and D:

```auto
MediaContainer size="3">
<script/>
<Path home="1" key="/services/browse/QzpcVXNlcnNcQmlsbHk=" title="Billy" path="C:\Users\Billy"/>
<Path key="/services/browse/Qzpc" title="C:" path="C:\"/>
<Path key="/services/browse/RDpc" title="D:" path="D:\"/>
</MediaContainer>

```

If you are not running Plex Media Server as a service and the Plex Media Server.exe process is starting after the mapped drives are established then this might be the windows issue relating to UAC and explained in this Microsoft article  
[technet.microsoft.com/en-us/library/ee844140(v=ws.10).aspx](http://technet.microsoft.com/en-us/library/ee844140(v=ws.10).aspx "technet.microsoft.com/en-us/library/ee844140(v=ws.10).aspx")

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<div class="post-metadata">

**Author:** ![bsmith1](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@bsmith1](https://forums.plex.tv/u/bsmith1)\
**Post date:** [June 3, 2017, 9:25am UTC](https://forums.plex.tv/t/latest-version-issue/137854/6 "2017-06-03T09:25:18Z")

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All good Now thansk

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 9:08pm UTC](https://forums.plex.tv/t/latest-version-issue/137854/7 "2020-01-07T21:08:18Z")

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