LG OLED55B7A Latest PMS & LG OS Videos Occasionally and Consistently Stuttering

smart-tv

#1

Hello,

I have the latest web OS, PMS and Plex LG App and occasionally and consistently the video will stutter and skip about every five minutes. I've watched the same videos on the pc and on a Roku and there is no stuttering. Is this a known issue?

Thank You.


#2

Transcoding?

What does Status -> Now Playing show during playback on the LG?
https://app.plex.tv/desktop#!/status/playing

What version of the client?
See https://app.plex.tv/desktop#!/settings/devices

How are TV & PMS server connected to the network - wired or wireless?

I’ve the B7P. Only time I have buffering problems is when video is transcoding. TV & PMS both on wired connection.