# Library access problem

**URL:** <https://forums.plex.tv/t/library-access-problem/938732>\
**Category:** Plex Media Server\
**Tags:** managed-accounts, server-western-digital, granting-access\
**Created:** [May 12, 2026, 8:23am UTC](https://forums.plex.tv/t/library-access-problem/938732 "2026-05-12T08:23:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Brahemorik](https://avatars.discourse-cdn.com/v4/letter/b/a9a28c/32.png) [@Brahemorik](https://forums.plex.tv/u/Brahemorik)\
**Post date:** [May 12, 2026, 8:23am UTC](https://forums.plex.tv/t/library-access-problem/938732/1 "2026-05-12T08:23:11Z")

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Hello everyone,

here’s my problem: I have a Plex account and I can access my NAS library without any issues. However, when I try to log in with the account managed by my child, they don’t have access to the library. Yet, in their account settings, the box allowing access to my NAS is checked.

Thank you in advance for any help.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [May 12, 2026, 8:26am UTC](https://forums.plex.tv/t/library-access-problem/938732/2 "2026-05-12T08:26:44Z")

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Shut down and restart your server device.

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**Author:** ![Brahemorik](https://avatars.discourse-cdn.com/v4/letter/b/a9a28c/32.png) [@Brahemorik](https://forums.plex.tv/u/Brahemorik)\
**Post date:** [May 12, 2026, 2:22pm UTC](https://forums.plex.tv/t/library-access-problem/938732/3 "2026-05-12T14:22:12Z")

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Thanx