# Library missing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows, plex-web, library-management\ **Created:** [November 15, 2024, 1:50pm UTC](https://forums.plex.tv/t/library-missing/895544 "2024-11-15T13:50:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 15, 2024, 1:50pm UTC](https://forums.plex.tv/t/library-missing/895544/1 "2024-11-15T13:50:17Z")
Server Version#: 1.41.1.9057-af5aea7a Player Version#: 4.138.0 Hi all, My Plex library has disappeared! I started Plex today (having watched something last night) and my entire library is missing. I can access the hard drive used for storage on the server, either through the network or through RDP. I am using a miniPC as my server, running Windows 11 Pro. My content is stored on a Storage Space Windows mini-NAS thing. I can’t see my library through Plex, but I can see all my files. Am I going to have to set up the libraries again? I have updated everything that can be updated and restarted the MiniPC; still no joy. Please help, B ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 15, 2024, 2:54pm UTC](https://forums.plex.tv/t/library-missing/895544/2 "2024-11-15T14:54:11Z")
Trying to access my server on my Android phone, it sees BeeVee23, but says it’s offline. Actually, now that I look again it doesn’t appear at all. I wish I’d taken a screenshot as proof. B ---
**Author:** ![Ryuzaki\_2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ryuzaki_2/32/211321_2.png) [@Ryuzaki\_2](https://forums.plex.tv/u/Ryuzaki_2)\ **Post date:** [November 15, 2024, 3:31pm UTC](https://forums.plex.tv/t/library-missing/895544/3 "2024-11-15T15:31:37Z")
Are you logged in to the account that the server belongs to? Are you on the correct user? Did you pin the libraries? Is the hard drive with the content mounted? Is file sharing between the systems established and working? I’m just throwing out some easy ones for you to check. It’s a bit difficult to get a full picture of what you are experiencing. ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 15, 2024, 4:16pm UTC](https://forums.plex.tv/t/library-missing/895544/4 "2024-11-15T16:16:12Z")
Hi Ryuzaki, thanks. I know I haven’t been very complete in giving the details. Yes, yes, yes, yes, and yes are the answers to the easy ones 😊 ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 15, 2024, 4:22pm UTC](https://forums.plex.tv/t/library-missing/895544/5 "2024-11-15T16:22:51Z")
Ah, the thick plottens. I tried going to [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) and get ```auto This site can’t be reached 127.0.0.1 refused to connect. ``` ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 15, 2024, 4:24pm UTC](https://forums.plex.tv/t/library-missing/895544/6 "2024-11-15T16:24:28Z")
I cannot even just re-add my library because I don’t see any option to do so in the settings. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 16, 2024, 3:15am UTC](https://forums.plex.tv/t/library-missing/895544/7 "2024-11-16T03:15:04Z")
> [@BeeVee23](#): > > Ah, the thick plottens. Can you post your [server logs?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 16, 2024, 7:53am UTC](https://forums.plex.tv/t/library-missing/895544/8 "2024-11-16T07:53:15Z")
Yes! [Logs.zip](https://forums.plex.tv/uploads/short-url/y8q44VGWtVhkhhMpoPvBUWELy4s.zip) (1.5 MB) PS. It would be good if a 7z archive could be included. It’s half the size ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 16, 2024, 12:21pm UTC](https://forums.plex.tv/t/library-missing/895544/9 "2024-11-16T12:21:10Z")
[http://192.168.1.23:32400/web](http://192.168.1.23:32400/web) does show anything? ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 16, 2024, 6:56pm UTC](https://forums.plex.tv/t/library-missing/895544/10 "2024-11-16T18:56:49Z")
No. I have an ethernet connection for my server set to 192.168.1.99 and a wifi connection set to 192.168.1.100 (no DHCP). Either way, a connection to the address you wrote is refused (Unable to connect) and the above two IPs time out. B ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 17, 2024, 1:53am UTC](https://forums.plex.tv/t/library-missing/895544/11 "2024-11-17T01:53:29Z")
@BeeVee23 so [http://192.168.1.99:32400/web](http://192.168.1.99:32400/web) doesnt pull anything up? if thats the case Plex isnt running on that server. ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 17, 2024, 11:28am UTC](https://forums.plex.tv/t/library-missing/895544/12 "2024-11-17T11:28:47Z")
I went there this morning and Plex wanted me to log in again, so I did. I still have no libraries and no way to add them again in the settings pages. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 17, 2024, 12:46pm UTC](https://forums.plex.tv/t/library-missing/895544/13 "2024-11-17T12:46:14Z")
Its acting as its already claimed by someone else. Lets start with [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 17, 2024, 3:24pm UTC](https://forums.plex.tv/t/library-missing/895544/14 "2024-11-17T15:24:16Z")
Okay. I did the regedit stuff; I rebooted the machine (just in case) and since it starts Plex on boot, I could log back in with the local web app. I still have the same problem, my libraries are not shown and I don’t see a way to add them back in. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 17, 2024, 3:25pm UTC](https://forums.plex.tv/t/library-missing/895544/15 "2024-11-17T15:25:03Z")
@ChuckPa Any ideas? Im not sure what is going on here. ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 17, 2024, 4:48pm UTC](https://forums.plex.tv/t/library-missing/895544/16 "2024-11-17T16:48:05Z")
Let me give you how my server is set up more completely. Server : Mini (it’s a MiniPC running Windows 11 Pro recommended in the recent Plex Pro Week videos) Content: Attached to Mini with USB 3, it’s a Windows Storage Spaces of 7.5TB made from four disparate drives. It has worked well for years Main clients, all in local network: Knife: An AMD Threadripper PC running Windows 10 Pro; TCL Smart TV running Plex; my Android phone that is sometimes inside the local network, more often outside it I share my library with several friends, none of whom can see it right now Mini’s Windows Defender firewall is off for local connections. Knife and Mini are both connected to the router through ethernet; the phone is 4G or WiFi. I use RDP to access Mini or I go into settings in Chrome on Knife. Ummm, trying to think of other stuff… tell me if you need anything else. B ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 17, 2024, 5:50pm UTC](https://forums.plex.tv/t/library-missing/895544/17 "2024-11-17T17:50:54Z")
What device has an IP of `192.168.1.23` ? ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 17, 2024, 5:59pm UTC](https://forums.plex.tv/t/library-missing/895544/18 "2024-11-17T17:59:13Z")
Knife ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 17, 2024, 6:09pm UTC](https://forums.plex.tv/t/library-missing/895544/19 "2024-11-17T18:09:57Z")
> Nov 09, 2024 02:22:58.185 [65116] DEBUG - CERT: incomplete TLS handshake from [::ffff:192.168.1.23]:45522: no suitable signature algorithm (SSL routines) Looking at Plex.tv, I find no servers under this email address. Should I be looking elsewhere? ---
**Author:** ![BeeVee23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beevee23/32/286284_2.png) [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\ **Post date:** [November 17, 2024, 7:51pm UTC](https://forums.plex.tv/t/library-missing/895544/20 "2024-11-17T19:51:34Z")
There should be. I have libraries for TV, Films, Documentaries, Animation and Music, but 192.168.1.23 is Knife, not the server. That should either be Mini on 1.99 or 1.100 (depending on whether you are connecting over ethernet or wifi). [Next page](https://forums.plex.tv/t/library-missing/895544.md?page=2)