# Lifetime Plex Pass – Plex Home missing

**URL:** <https://forums.plex.tv/t/lifetime-plex-pass-plex-home-missing/930843>\
**Category:** Plex Media Server\
**Tags:** plex-web\
**Created:** [September 12, 2025, 8:36pm UTC](https://forums.plex.tv/t/lifetime-plex-pass-plex-home-missing/930843 "2025-09-12T20:36:15Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![brianklute](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@brianklute](https://forums.plex.tv/u/brianklute)\
**Post date:** [September 12, 2025, 8:36pm UTC](https://forums.plex.tv/t/lifetime-plex-pass-plex-home-missing/930843/1 "2025-09-12T20:36:15Z")

</div>

Server Version#: unraid  
Player Version#: [linux.io](http://linux.io)  
I have a Lifetime Plex Pass on my account (confirmed under Account \> Subscription).  
However, in app.plex.tv I do not see the “Users & Sharing” section, and Managed Users cannot authorize on my servers (“not authorized”).  
On my backup server, cached sessions still work, but on my main server Managed Users cannot access anything.  
This looks like Plex Home is disabled on my account despite having Lifetime Plex Pass.  
Please check my account flags and re-enable Plex Home.

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [September 12, 2025, 8:50pm UTC](https://forums.plex.tv/t/lifetime-plex-pass-plex-home-missing/930843/2 "2025-09-12T20:50:51Z")

</div>

What’s the version of your PMS?  
If your on a version between 1.41.7 and 1.42.0, you should upgrade to the latest public version.

> [@Plex Media Server - Security Update](https://forums.plex.tv/t/plex-media-server-security-update/928341/3):
>
> As a follow-up to the original report and in an abundance of caution due to a population of servers still on an affected Plex Media Server version (versions 1.41.7.x to 1.42.0.x), we have made adjustments for access to affected servers. Specifically, other users to which the server owner has granted access to the server will not be able to connect to it while the server is running an affected version. Once the server is updated to a fixed version, other users will be able to access again. Server…

---

<div class="post-metadata">

**Author:** ![brianklute](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@brianklute](https://forums.plex.tv/u/brianklute)\
**Post date:** [September 12, 2025, 9:27pm UTC](https://forums.plex.tv/t/lifetime-plex-pass-plex-home-missing/930843/3 "2025-09-12T21:27:46Z")

</div>

I have Version 1.41.8.9834. Is there anything I need to do. I see that unraid docker is not saying I have an update available.

---

<div class="post-metadata">

**Author:** ![brianklute](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@brianklute](https://forums.plex.tv/u/brianklute)\
**Post date:** [September 12, 2025, 9:30pm UTC](https://forums.plex.tv/t/lifetime-plex-pass-plex-home-missing/930843/4 "2025-09-12T21:30:23Z")

</div>

ahhhh… on the server that is working, it has Version 1.42.1.10060. maybe thats it?

---

<div class="post-metadata">

**Author:** ![brianklute](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@brianklute](https://forums.plex.tv/u/brianklute)\
**Post date:** [September 12, 2025, 9:39pm UTC](https://forums.plex.tv/t/lifetime-plex-pass-plex-home-missing/930843/5 "2025-09-12T21:39:18Z")

</div>

I checked for upgrades on the problem server and it needed one. that solve it! thanks!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 11, 2025, 9:39pm UTC](https://forums.plex.tv/t/lifetime-plex-pass-plex-home-missing/930843/6 "2025-12-11T21:39:56Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
