# Linking Accounts

**URL:** <https://forums.plex.tv/t/linking-accounts/930816>\
**Category:** Plex Players\
**Created:** [September 12, 2025, 12:07pm UTC](https://forums.plex.tv/t/linking-accounts/930816 "2025-09-12T12:07:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Smiffy151](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@Smiffy151](https://forums.plex.tv/u/Smiffy151)\
**Post date:** [September 12, 2025, 12:07pm UTC](https://forums.plex.tv/t/linking-accounts/930816/1 "2025-09-12T12:07:12Z")

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Hi all

First time posting. I recently had to reset my tv and lost my apps.

Reinstalled plex on my LG OLED TV from the app store on tv.

Now almost everytime I sign out and then go to open plex on my tv it has lost the details and treats it like a first time of use.

I’m running latest version of plex server on my nas and I’ve also deleted all instances of my LG TV on plex authorised devices. Still getting the same results has anyone got any ideas at all?

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**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\
**Post date:** [September 12, 2025, 7:14pm UTC](https://forums.plex.tv/t/linking-accounts/930816/2 "2025-09-12T19:14:03Z")

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I’m not familiar with the LG app, but what I can say is that I protect my Plex login with a 4 digit PIN to stop anyone else from coming to the TV and loading my admin level account, plus I refrain from signing out because the PIN is enough. I think signing out is what’s causing you to come to a default state when you log back in if that’s what you mean.

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**Author:** ![Smiffy151](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@Smiffy151](https://forums.plex.tv/u/Smiffy151)\
**Post date:** [September 13, 2025, 10:08am UTC](https://forums.plex.tv/t/linking-accounts/930816/3 "2025-09-13T10:08:11Z")

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Hi Nibbles  
Weird really, never had this issue before, I have disabled MFA and have logged out each exit rather than hard close the app.  
All other devices, phone, PC etc are fine just the TV, LG are constantly updating their WebOS maybe a bug in it.

Thanks for the advice will give it a try again if need be

Smiffy151

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**Author:** ![MovieFan](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MovieFan](https://forums.plex.tv/u/MovieFan)\
**Post date:** [September 14, 2025, 3:15am UTC](https://forums.plex.tv/t/linking-accounts/930816/4 "2025-09-14T03:15:39Z")

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I believe this is expected if you sign out.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 13, 2025, 3:15am UTC](https://forums.plex.tv/t/linking-accounts/930816/5 "2025-12-13T03:15:51Z")

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