# Linux player snap/flatpak packages has graphical error

**URL:** <https://forums.plex.tv/t/linux-player-snap-flatpak-packages-has-graphical-error/813671>\
**Category:** Plex Players\
**Tags:** player-linux\
**Created:** [October 5, 2022, 9:40am UTC](https://forums.plex.tv/t/linux-player-snap-flatpak-packages-has-graphical-error/813671 "2022-10-05T09:40:01Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![racle](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/racle/32/173686_2.png) [@racle](https://forums.plex.tv/u/racle)\
**Post date:** [October 5, 2022, 9:40am UTC](https://forums.plex.tv/t/linux-player-snap-flatpak-packages-has-graphical-error/813671/1 "2022-10-05T09:40:01Z")

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Player Version#: Version 1.55.0.3278-c6164b3c  
OS: Pop\_os 22.04  
CPU: i7-12850HX  
GPU: Intel iris x graphics

Player has black bars on right side and bottom. This happens on both snap and flatpak installations.  
Also dropdown selections doesn’t show when clicked (ex. Time Format). Changing with up/down arrows still works.

 ![image](https://global.discourse-cdn.com/plex/original/4X/a/0/9/a09c3f5e25214071fed1aae82cb70406af2262a2.jpeg)

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**Author:** ![racle](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/racle/32/173686_2.png) [@racle](https://forums.plex.tv/u/racle)\
**Post date:** [November 9, 2022, 9:56am UTC](https://forums.plex.tv/t/linux-player-snap-flatpak-packages-has-graphical-error/813671/2 "2022-11-09T09:56:27Z")

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Latest version, Version 1.56.2.3345-2a4c0924, still has same issue.

EDIT: as a workaround, Plex HTPC flatpak package works. But that doesn’t allow me to use other than 16:9 aspect ratio (while I got screens with 32:9 and 21:9 aspect ratio)

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<div class="post-metadata">

**Author:** ![racle](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/racle/32/173686_2.png) [@racle](https://forums.plex.tv/u/racle)\
**Post date:** [November 10, 2022, 6:32am UTC](https://forums.plex.tv/t/linux-player-snap-flatpak-packages-has-graphical-error/813671/3 "2022-11-10T06:32:29Z")

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Latest version, Version 1.57.1.3358-5fd2a504, still has same issue.

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<div class="post-metadata">

**Author:** ![racle](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/racle/32/173686_2.png) [@racle](https://forums.plex.tv/u/racle)\
**Post date:** [November 29, 2022, 7:33am UTC](https://forums.plex.tv/t/linux-player-snap-flatpak-packages-has-graphical-error/813671/4 "2022-11-29T07:33:35Z")

</div>

Latest version, Version 1.58.1.3380-ea159c52, still has same issue.

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<div class="post-metadata">

**Author:** ![racle](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/racle/32/173686_2.png) [@racle](https://forums.plex.tv/u/racle)\
**Post date:** [December 13, 2022, 11:40am UTC](https://forums.plex.tv/t/linux-player-snap-flatpak-packages-has-graphical-error/813671/5 "2022-12-13T11:40:14Z")

</div>

Latest version, Version 1.59.1.3398-dab42972, still has same issue.

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<div class="post-metadata">

**Author:** ![racle](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/racle/32/173686_2.png) [@racle](https://forums.plex.tv/u/racle)\
**Post date:** [January 23, 2023, 1:19pm UTC](https://forums.plex.tv/t/linux-player-snap-flatpak-packages-has-graphical-error/813671/6 "2023-01-23T13:19:22Z")

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Latest version, Version 1.62.2.3451-fb8ac0ae, still has same issue.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 23, 2023, 1:20pm UTC](https://forums.plex.tv/t/linux-player-snap-flatpak-packages-has-graphical-error/813671/7 "2023-04-23T13:20:05Z")

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