# Live TV & DVR error message - Error code: s1001 (Network)

**URL:** <https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989>\
**Category:** Live TV & DVR\
**Tags:** server-windows\
**Created:** [November 25, 2022, 5:35pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989 "2022-11-25T17:35:15Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![pet9356](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@pet9356](https://forums.plex.tv/u/pet9356)\
**Post date:** [November 25, 2022, 5:35pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/1 "2022-11-25T17:35:15Z")

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Server Version#: 1.30.0.6406  
Player Version#: Version 4.87.2 (assuming this is Plex Web)

Running on Windows. I can watch videos from my media library but can’t watch live TV. I can watch live TV from my Apple TV but not from the Windows PC. I have uninstalled and reinstalled PMS (including deleting registry entries and appdata). I have also tried with both VPN and Virus software off.

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**Author:** ![pet9356](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@pet9356](https://forums.plex.tv/u/pet9356)\
**Post date:** [December 17, 2022, 12:32am UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/2 "2022-12-17T00:32:37Z")

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I haven’t had a reply in 3 weeks on this. I’ve tried reinstalling with the same issue. Have I posted this in the incorrect place to get support from Plex?

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**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [December 17, 2022, 1:17pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/3 "2022-12-17T13:17:00Z")

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Couple of reasons for no response:

1. You didn’t include all the logs in the zip.
2. Plex doesn’t support xTeVe or issues where it is in use.
3. VPN’s cause issues for Plex even if not running.
4. The 1.30.xxx branch of Plex has a new transcoder and unknown issues.

Plex starts live streams with defaults based upon the client type because it doesn’t know anything about the media. In the case of Plex Web, xteve is presenting a stream it can’t handle.

Have you tried the two Plex clients - Plex for Windows or Plex HTPC? They would have a greater chance of direct playing the stream like the Apple TV.

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**Author:** ![pet9356](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@pet9356](https://forums.plex.tv/u/pet9356)\
**Post date:** [December 17, 2022, 9:54pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/4 "2022-12-17T21:54:05Z")

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Yes, I’ve had the same problem with Plex for Windows. What is weird is that this used to work.

Should I try and older version of PMS? If so how do I go about getting it and which version should I try?

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**Author:** ![duaffentier](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/duaffentier/32/271395_2.png) [@duaffentier](https://forums.plex.tv/u/duaffentier)\
**Post date:** [December 18, 2022, 8:06am UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/5 "2022-12-18T08:06:35Z")

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Hello,

I have the same problem since the update.  
Version 4.87.2 - 1.30.0.6486-700  
Some TV channels work, others get an error message and it takes a long time to load. Although EPG etc. are displayed.  
In any case, it’s not the Fritzbox or laptop/cellphone/beamer.  
The same error message on all devices!  
“Could not tune in to transmitter. Please check receiver or antenna.”

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**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [December 18, 2022, 12:43pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/6 "2022-12-18T12:43:40Z")

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The full logs just have more errors relating to Networking and unable to reach addresses, eventually you will have to resolve those.

You could look in C:\Users\xxxxx\AppData\Local\Plex Media Server\Updates to see if you have a 1.29.2 version, you will have to uninstall the newer version to be able to install the older one. Otherwise you will have to search for an older version as Plex doesn’t keep links active for them.

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**Author:** ![dank](https://avatars.discourse-cdn.com/v4/letter/d/8dc957/32.png) [@dank](https://forums.plex.tv/u/dank)\
**Post date:** [December 20, 2022, 12:57pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/7 "2022-12-20T12:57:47Z")

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Same issue here. I had to downgrade back to 6364. Everything seems to work on that version.

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**Author:** ![isusac](https://avatars.discourse-cdn.com/v4/letter/i/a3d4f5/32.png) [@isusac](https://forums.plex.tv/u/isusac)\
**Post date:** [December 20, 2022, 1:51pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/8 "2022-12-20T13:51:29Z")

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I’m having the same issue with the latest server.  
I have two servers one cloud and one local.

The funny thing is from cloud server I can’t stream any live tv. But from local server I can stream only if server is not streaming any local media.

And this started with latest update.

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**Author:** ![isusac](https://avatars.discourse-cdn.com/v4/letter/i/a3d4f5/32.png) [@isusac](https://forums.plex.tv/u/isusac)\
**Post date:** [December 21, 2022, 3:38pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/9 "2022-12-21T15:38:50Z")

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Funny thing is it is working OK on android phone.  
It also works on android TV but there is some stuttering.

This is the error I get on Plex for windows: Error code: 4294967283  
This is the error I get on Plex Web: Error code: s1001 (Network)

On Samsung TV I get http request failed.

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**Author:** ![duaffentier](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/duaffentier/32/271395_2.png) [@duaffentier](https://forums.plex.tv/u/duaffentier)\
**Post date:** [January 4, 2023, 2:39pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/10 "2023-01-04T14:39:00Z")

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> [@duaffentier](#):
>
> 1.30

i go back to 1.29 Version. All works fine. I Wait for the next Update.

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**Author:** ![Kaempfer](https://avatars.discourse-cdn.com/v4/letter/k/87869e/32.png) [@Kaempfer](https://forums.plex.tv/u/Kaempfer)\
**Post date:** [February 10, 2023, 4:46pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/11 "2023-02-10T16:46:26Z")

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Similar or same problem:

> [@Plex cannot tune all channels, but the hdhomerun app can do](https://forums.plex.tv/t/plex-cannot-tune-all-channels-but-the-hdhomerun-app-can-do/821381):
>
> Server Version#: 1.30.0.6442 Player Version#: all (FireTv, android, web) Tuner Make/Model: HDHR3-4DC (firmware 20221031) Using XMLTV?: no Hi all, after new installation plex find all channels from hdhomerun, but cannot tune some channels. The Hdhomerun app has no problems. Is this issue known? There was no change after restart server or hdhomerun and delete dvr or a new channel on plex. Update more information: i life in germany - it’s cable TV (dvb-c) and it worked on all channels until t…

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**Author:** ![Mr1Mx](https://avatars.discourse-cdn.com/v4/letter/m/d6d6ee/32.png) [@Mr1Mx](https://forums.plex.tv/u/Mr1Mx)\
**Post date:** [March 9, 2023, 4:55pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/12 "2023-03-09T16:55:44Z")

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Did anyone find a fix for this? Struggling to find the version @dank downgraded too earliest I have is 6654 and still has the issue

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<div class="post-metadata">

**Author:** ![isusac](https://avatars.discourse-cdn.com/v4/letter/i/a3d4f5/32.png) [@isusac](https://forums.plex.tv/u/isusac)\
**Post date:** [March 9, 2023, 5:38pm UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/13 "2023-03-09T17:38:12Z")

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I’ve downgraded to this one and works fine 1.29.1.6316

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**Author:** ![Vicerak](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/vicerak/32/300670_2.png) [@Vicerak](https://forums.plex.tv/u/Vicerak)\
**Post date:** [May 2, 2023, 3:25am UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/14 "2023-05-02T03:25:33Z")

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No news about this right? I am still having this issue.  
Now I even moved to LXC container to test it and the issue persists.

I can’t run Live tv if the system transcodes session.

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**Author:** ![dank](https://avatars.discourse-cdn.com/v4/letter/d/8dc957/32.png) [@dank](https://forums.plex.tv/u/dank)\
**Post date:** [May 27, 2023, 2:15am UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/15 "2023-05-27T02:15:33Z")

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I’m having some issues getting Live TV on Plex to work on new installs of Truenas Scale and Core. Using xTeVe as proxy, and I’m getting Error code: s1001 (Network) when I try to watch Live TV. No issues watching video from my library.

I’ve tried fresh installs of both Scale and Core on 2 different computers with the same results. I must be missing something obvious.

I would like to note that I do have a functioning TrueNAS Core / Plex / xTeVe instance working here, so I’m puzzled why this new build doesn’t work.

[Server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) attached.  
[Plex Media Server.zip](https://forums.plex.tv/uploads/short-url/ksQO6JzchTMc8mlJQVSPUloDNH4.zip) (199.1 KB)

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 25, 2023, 2:15am UTC](https://forums.plex.tv/t/live-tv-dvr-error-message-error-code-s1001-network/819989/16 "2023-08-25T02:15:58Z")

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