# Live TV guide is not working

**URL:** <https://forums.plex.tv/t/live-tv-guide-is-not-working/801289>\
**Category:** Live TV & DVR\
**Tags:** player-windows\
**Created:** [July 19, 2022, 9:28am UTC](https://forums.plex.tv/t/live-tv-guide-is-not-working/801289 "2022-07-19T09:28:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nullhat](https://avatars.discourse-cdn.com/v4/letter/n/e9c0ed/32.png) [@nullhat](https://forums.plex.tv/u/nullhat)\
**Post date:** [July 19, 2022, 9:28am UTC](https://forums.plex.tv/t/live-tv-guide-is-not-working/801289/1 "2022-07-19T09:28:39Z")

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Server Version#: 1.23.4.4805  
Player Version#: 1.48.2.3124  
Tuner Make/Model: HDHomerun  
Guide/Lineup name:  
Using XMLTV?:  
Channel number/Name:

Hello everyone.  
I am a user who really loves plex.  
I have installed Plex (1.23.4.4805) on qnap and am using it by connecting a Live TV with HDHomerun.

Unfortunately my plex player ran into a problem.

Please see the picture of 3 Plex Players connecting to the same Plex server.

 ![plex](https://global.discourse-cdn.com/plex/original/4X/f/b/a/fbad111dc210b20be7c4f0776b947b289992d045.jpeg)

Figure 1 shows that the Plex player 1.48.2.3124-647ff031 just installed does not display a grid in the guide of LiveTV and only shows the phrase “No channels currently available”.

on the other side,  
Figure 2 and Plex Media Player (4.29.2)  
In the web connection shown in Figure 3, the guide of Live TV works normally.

Actually, this is not the only problem.  
I have the same problem with the Plex app on my LG TV.

Anyone know how to solve this problem?  
thank you

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [July 19, 2022, 12:11pm UTC](https://forums.plex.tv/t/live-tv-guide-is-not-working/801289/2 "2022-07-19T12:11:22Z")

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You might want to update your server to see if that makes a difference.  
PMS version 1.23.4 was released in July 2021… that’s quite a dated version.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 17, 2022, 12:12pm UTC](https://forums.plex.tv/t/live-tv-guide-is-not-working/801289/3 "2022-10-17T12:12:21Z")

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