# Local Plex Server asking for Remote pass

**URL:** <https://forums.plex.tv/t/local-plex-server-asking-for-remote-pass/939997>\
**Category:** General Discussions\
**Tags:** networking\
**Created:** [June 25, 2026, 9:37am UTC](https://forums.plex.tv/t/local-plex-server-asking-for-remote-pass/939997 "2026-06-25T09:37:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![changelaj](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@changelaj](https://forums.plex.tv/u/changelaj)\
**Post date:** [June 25, 2026, 9:37am UTC](https://forums.plex.tv/t/local-plex-server-asking-for-remote-pass/939997/1 "2026-06-25T09:37:18Z")

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Hello,  
my first topic post.

i am running a plex server on my computer and trying to access media files on my phone within same network. (at home)

server is version 4.159.0

i use iphone and plex app is up to date.

router is Asus Rt-AX82U

the problem i have is that some times plex app on my phone ask for remote pass, and if i turn off wifi on computer and turn it back on, the phone app works fine and not ask for remote pass.

please help fix this.

thank you

Jay

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 25, 2026, 9:51am UTC](https://forums.plex.tv/t/local-plex-server-asking-for-remote-pass/939997/2 "2026-06-25T09:51:51Z")

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1. servers should only use **one** network connection. If your server is on a laptop, and you are moving it frequently around, switching between WiFi and wired connections all the time, you will have to stop and restart the server after such a network change (and potentially perform a “Switch User” operation on clients as well, afterwards).
2. servers should use a _wired_ network connection. (it doesn’t matter if your client(s) are wireless or not)

Further things to check: [Client says it won't play from "remote server", although the server is local](https://forums.plex.tv/t/client-says-it-wont-play-from-remote-server-although-the-server-is-local/921148/1)