# Lockup after playing a show

**URL:** https://forums.plex.tv/t/lockup-after-playing-a-show/931242
**Category:** Plex Players
**Tags:** roku
**Created:** [September 18, 2025, 3:07pm UTC](https://forums.plex.tv/t/lockup-after-playing-a-show/931242 "2025-09-18T15:07:22Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![RedRock14](https://avatars.discourse-cdn.com/v4/letter/r/74df32/32.png) [@RedRock14](https://forums.plex.tv/u/RedRock14)
#### Post date: [September 18, 2025, 3:07pm UTC](https://forums.plex.tv/t/lockup-after-playing-a-show/931242/1 "2025-09-18T15:07:22Z")

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This genial new UI has me very annoyed. This is Plex running on a Roku device. Started an episode of a show from my library. Just trying to navigate to it was a chore but finally got the show going. I wanted to pause midway, but there seems to be no way to pause, fast-forward, or rewind a show once it is going. Am I missing something or did the geniuses that wrote this festering turd of a UI forget this bit of functionality altogether?

The second issue (what an understatement!) is that when the show finally ended, I tried to delete it. And that is where all button functionality ended. Now, I can’t play anything. All buttons are frozen and essentially rending Plex useless. Nothing works from now. Yes, you can navigate in the library but selecting a different show is as far as I can go.

Selecting HOME from the top menu does nothing. The UI won’t let me select a show. It’s like the thing is stuck on the top menu bar and does not allow anything to happen. I finally got to the “Are youy sure you want to exit Plex?” prompt. Two choices show up. Switch User (default) and Yes, Exit. I want to exit but the down arrow on the remote won’t let me select that! WTF!!!

Wonderful! There is no way out! I cannot exit back to the Roku app. I suppose from here, I need to do a hard reset of the Roku device? But no. Hitting the Home button on the app takes me back to Roku Home. I select the Plex app again, and sure enough, it’s still locked up.

To the PLEX folks: what kind of BS app is this? No QA, no testing, nothing. What a sorry excuse for an app this has turned into…

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### Author: ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [September 18, 2025, 4:38pm UTC](https://forums.plex.tv/t/lockup-after-playing-a-show/931242/2 "2025-09-18T16:38:52Z")

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See this thread: [Roku New Experience Release Update](https://forums.plex.tv/t/roku-new-experience-release-update/931239)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [December 17, 2025, 4:39pm UTC](https://forums.plex.tv/t/lockup-after-playing-a-show/931242/3 "2025-12-17T16:39:39Z")

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