# Long loading times on Plex windows app and Plex web app

**URL:** <https://forums.plex.tv/t/long-loading-times-on-plex-windows-app-and-plex-web-app/789265>\
**Category:** Plex Media Server\
**Tags:** android-mobile-legacy, player-windows, server-truenas\
**Created:** [April 20, 2022, 7:07pm UTC](https://forums.plex.tv/t/long-loading-times-on-plex-windows-app-and-plex-web-app/789265 "2022-04-20T19:07:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Salt\_aav](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Salt\_aav](https://forums.plex.tv/u/Salt_aav)\
**Post date:** [April 20, 2022, 7:07pm UTC](https://forums.plex.tv/t/long-loading-times-on-plex-windows-app-and-plex-web-app/789265/1 "2022-04-20T19:07:22Z")

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Server Version#: 1.25.9.5721\_1.7.2  
Player Version#: 1.43.4.2971-aa2133cc

Hi, I have been having this weird issue with my PMS recently. When I use the Windows app (Windows 11) or the web app it takes a good 15-20 seconds for the server to load (In settings I can see that it’s loading the server).  
When I am on mobile (S20 FE Plex mobile app) my libraries load almost instantly.

My Plex config is on a SATA SSD and the media is on HDDs.

Any help is much appreciated.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 19, 2022, 7:08pm UTC](https://forums.plex.tv/t/long-loading-times-on-plex-windows-app-and-plex-web-app/789265/2 "2022-07-19T19:08:12Z")

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