# Lost all metadata and could not getting back **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-windows\ **Created:** [August 10, 2021, 12:57am UTC](https://forums.plex.tv/t/lost-all-metadata-and-could-not-getting-back/735185 "2021-08-10T00:57:00Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![juky\_liu\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@juky\_liu\_gmail\_com](https://forums.plex.tv/u/juky_liu_gmail_com)\ **Post date:** [August 10, 2021, 12:57am UTC](https://forums.plex.tv/t/lost-all-metadata-and-could-not-getting-back/735185/1 "2021-08-10T00:57:00Z")
Server Version#: Version 1.23.6.4881 Player Version#: Version 4.59.2 after upgrade to latest version I could not get any metadata. It used to work. Tried few things 1. Change file name and remove years from title 2. Add year to Originally Available 3. Click match , 4. Try different match (local, legacy etc) ![Screenshot 2021-08-09 175223](https://global.discourse-cdn.com/plex/original/3X/8/e/8ef4846b4865381118a1a5077857f4d0c050e08e.jpeg) ![Screenshot 2021-08-09 175258](https://global.discourse-cdn.com/plex/original/3X/1/a/1a24b07dda6e61a210f4b97ac58c8480d5f96389.png) ---
**Author:** ![Elijah\_Baley](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elijah_baley/32/10336_2.png) [@Elijah\_Baley](https://forums.plex.tv/u/Elijah_Baley)\ **Post date:** [August 10, 2021, 2:31am UTC](https://forums.plex.tv/t/lost-all-metadata-and-could-not-getting-back/735185/2 "2021-08-10T02:31:11Z")
I do not know if it matters but the release date was 10-07-2016. I do not think the day and month are use for anything but, since I do not really know anything about the inner workings of the matching engine, I think that is the only difference I see so it “might” be a problem. Also the IMDB id is tt2119532 and the TheMovieDB id is 324786. You might try adding one or the other to your filename for matching. ---
**Author:** ![juky\_liu\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@juky\_liu\_gmail\_com](https://forums.plex.tv/u/juky_liu_gmail_com)\ **Post date:** [August 10, 2021, 4:59am UTC](https://forums.plex.tv/t/lost-all-metadata-and-could-not-getting-back/735185/3 "2021-08-10T04:59:29Z")
found ![Screenshot 2021-08-09 215819](https://global.discourse-cdn.com/plex/original/3X/4/f/4fcc3fb3ca2621f174514c51b4b505396f373441.png) another issue auto match shows 2020 ? ---
**Author:** ![juky\_liu\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@juky\_liu\_gmail\_com](https://forums.plex.tv/u/juky_liu_gmail_com)\ **Post date:** [August 10, 2021, 5:02am UTC](https://forums.plex.tv/t/lost-all-metadata-and-could-not-getting-back/735185/4 "2021-08-10T05:02:09Z")
if I choose Match from Database then we can see correct year, but could not match ![Screenshot 2021-08-09 220015](https://global.discourse-cdn.com/plex/original/3X/6/c/6cee25b0fb88de6842caaf2afefcd2044692e78d.png) saying keep show nothing but “fix Match” ---
**Author:** ![juky\_liu\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@juky\_liu\_gmail\_com](https://forums.plex.tv/u/juky_liu_gmail_com)\ **Post date:** [August 10, 2021, 5:23am UTC](https://forums.plex.tv/t/lost-all-metadata-and-could-not-getting-back/735185/5 "2021-08-10T05:23:05Z")
I think I found root cause, I need choose “Plex Movie (legacy)” other than “personal Media” in order to get correct metadata. However, The “Refresh all metadata” still doesn’t work, I can only search and match one by one. The issue become I have 400+ movies need to fix that issue ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 8, 2021, 5:23am UTC](https://forums.plex.tv/t/lost-all-metadata-and-could-not-getting-back/735185/6 "2021-11-08T05:23:50Z")
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