# Lost in space

**URL:** <https://forums.plex.tv/t/lost-in-space/202307>\
**Category:** General Discussions\
**Created:** [August 12, 2017, 7:22pm UTC](https://forums.plex.tv/t/lost-in-space/202307 "2017-08-12T19:22:50Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![Hurlamania](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurlamania/32/16244_2.png) [@Hurlamania](https://forums.plex.tv/u/Hurlamania)\
**Post date:** [August 12, 2017, 7:22pm UTC](https://forums.plex.tv/t/lost-in-space/202307/1 "2017-08-12T19:22:50Z")

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Followed the faq for premium music changed a double CD into 1 they are marked disc 1 n 2 disc 2 disappear into disc one all was good but none of my dual discs are marked disc 1 n 2 but they are in correct order of disc 1 n 2. Example 1 -17 then 1-19 all in a row but not separated into discs to systems 36 tracks  
Again this is doing it for all multi sets  
It worked fine for non premium music.

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**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [August 12, 2017, 7:29pm UTC](https://forums.plex.tv/t/lost-in-space/202307/2 "2017-08-12T19:29:55Z")

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What? I’m sorry, but I can’t follow that.

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**Author:** ![Hurlamania](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurlamania/32/16244_2.png) [@Hurlamania](https://forums.plex.tv/u/Hurlamania)\
**Post date:** [August 12, 2017, 8:09pm UTC](https://forums.plex.tv/t/lost-in-space/202307/3 "2017-08-12T20:09:37Z")

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If you read the faq you will see im stating that i did what the faq say but in the end it is clear  
Multi disc cds are all in the same album folder now but not marked as disc 1 and disc 2 etc…

They marked find in non premium setup

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**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [August 12, 2017, 8:18pm UTC](https://forums.plex.tv/t/lost-in-space/202307/4 "2017-08-12T20:18:43Z")

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Are you talking about the disc labels missing in the album view for multi-disc albums?

 ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/c/3/c3593137de03eed667bd6a66dd540355cb78a4e1.png)

If so, this is a known problem that Plex is (hopefully) working on. [Here’s a post](https://forums.plex.tv/discussion/comment/1381060/#Comment_1381060 "Here's a post") from a Plex employee.

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**Author:** ![Hurlamania](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurlamania/32/16244_2.png) [@Hurlamania](https://forums.plex.tv/u/Hurlamania)\
**Post date:** [August 12, 2017, 8:26pm UTC](https://forums.plex.tv/t/lost-in-space/202307/5 "2017-08-12T20:26:36Z")

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yes And thank you I’ve wasted a week messing with it every which way

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**Author:** ![Hurlamania](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurlamania/32/16244_2.png) [@Hurlamania](https://forums.plex.tv/u/Hurlamania)\
**Post date:** [August 12, 2017, 8:31pm UTC](https://forums.plex.tv/t/lost-in-space/202307/6 "2017-08-12T20:31:00Z")

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I have another issue where an album was named wrong and created its own folder i have since fixed the issue so now i have 2 selections for the same artist one with one album the other with 10. I tried rescaning and unmatching is there a way to fix this without merging.

TIA

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**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [August 12, 2017, 8:40pm UTC](https://forums.plex.tv/t/lost-in-space/202307/7 "2017-08-12T20:40:11Z")

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Unfortunately, the [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") is probably your best bet. It’s a workaround for another problem (Refresh Metadata not working) that has been around for a long time.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 12, 2017, 8:42pm UTC](https://forums.plex.tv/t/lost-in-space/202307/8 "2017-08-12T20:42:35Z")

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> @beckfield said:  
> Unfortunately, the [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") is probably your best bet.

Luckily, step 4 (clean bundles, the longest step) is not necessary with music.

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**Author:** ![Hurlamania](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurlamania/32/16244_2.png) [@Hurlamania](https://forums.plex.tv/u/Hurlamania)\
**Post date:** [August 12, 2017, 11:16pm UTC](https://forums.plex.tv/t/lost-in-space/202307/9 "2017-08-12T23:16:33Z")

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Thanks guys ill give it a go. I did a refresh And rescan several times just never moved to files away do i need to move all the artist files or just the album that’s out of place?

Thanks again

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**Author:** ![Hurlamania](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurlamania/32/16244_2.png) [@Hurlamania](https://forums.plex.tv/u/Hurlamania)\
**Post date:** [August 12, 2017, 11:27pm UTC](https://forums.plex.tv/t/lost-in-space/202307/10 "2017-08-12T23:27:49Z")

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That artical about multi discs is very old is there a way to downgrade part of The server so you can see that correctly when adding music.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 12, 2017, 11:28pm UTC](https://forums.plex.tv/t/lost-in-space/202307/11 "2017-08-12T23:28:07Z")

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The latter.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 12, 2017, 11:29pm UTC](https://forums.plex.tv/t/lost-in-space/202307/12 "2017-08-12T23:29:46Z")

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> @Hurlamania said:  
> That artical about multi discs is very old is there a way to downgrade part of The server so you can see that correctly when adding music.

Could you please point me to the article, because I have no idea what you mean.

In the mean time take a look here, this is what is working for me:  
[https://forums.plex.tv/discussion/comment/1050849/#Comment\_1050849](https://forums.plex.tv/discussion/comment/1050849/#Comment_1050849)

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<div class="post-metadata">

**Author:** ![Hurlamania](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurlamania/32/16244_2.png) [@Hurlamania](https://forums.plex.tv/u/Hurlamania)\
**Post date:** [August 13, 2017, 12:04am UTC](https://forums.plex.tv/t/lost-in-space/202307/13 "2017-08-13T00:04:54Z")

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the artical is from the link in beckfields second post I have that issue as well when scanning stuff in. Now I know to goto another device and look but it should have been fixed on the server by now.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 13, 2017, 12:46am UTC](https://forums.plex.tv/t/lost-in-space/202307/14 "2017-08-13T00:46:15Z")

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> @Hurlamania said:  
> the artical is from the link in beckfields second post I have that issue as well when scanning stuff in. Now I know to goto another device and look but it should have been fixed on the server by now.

Scanning media has nothing to do with that.  
What @beckfield is referring to is a purely cosmetic issue.

Please provide some screenshots of what you see as an issue with scanning, to help us better understand.

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<div class="post-metadata">

**Author:** ![Hurlamania](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurlamania/32/16244_2.png) [@Hurlamania](https://forums.plex.tv/u/Hurlamania)\
**Post date:** [August 13, 2017, 1:23am UTC](https://forums.plex.tv/t/lost-in-space/202307/15 "2017-08-13T01:23:36Z")

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My issue was/ is when I was fixing multi disc for my library I was getting no disc 1 and disc 2 after I fixed them into one folder and I’ve spent a week thinking I was doing something wrong because my multi discs looked like the ones in his picture. I had a breakdown trying to fix it and find an answer.  
I finally got one today and I don’t understand how this is broke since February.  
So when I scan a item in on the server I now know to look on a separate device to see if it scanned correctly.

When I did the old music out worked fine I just got a plex pass nWo style, 4 life and am creating a premium version. And I’m just getting problems like this that I didn’t have prior in regular music when I did it.

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<div class="post-metadata">

**Author:** ![Hurlamania](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurlamania/32/16244_2.png) [@Hurlamania](https://forums.plex.tv/u/Hurlamania)\
**Post date:** [August 13, 2017, 7:17am UTC](https://forums.plex.tv/t/lost-in-space/202307/16 "2017-08-13T07:17:55Z")

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I deleted everything and re scanned, it doesn’t separate discs on Samsung either but android it does have to test others later.

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 13, 2017, 2:11pm UTC](https://forums.plex.tv/t/lost-in-space/202307/17 "2017-08-13T14:11:56Z")

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The issue has nothing to do with Plex Pass vs no Plex Pass.  
No matter the library type, some newer releases of Plex clients fail to display the `Disc x` information.  
The tracks however are still listed like they should:  
First all the tracks from Disc 1,  
then all the tracks from Disc 2  
and so on.

The issue is known and it will get fixed eventually.

Old version of Plex Web with multi-disc album:

Current version of Plex Web with multi-disc album:

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 11:39pm UTC](https://forums.plex.tv/t/lost-in-space/202307/18 "2020-01-07T23:39:26Z")

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