# Lost Live TV and DVR **URL:** \ **Category:** Live TV & DVR\ **Tags:** livetv-dvr\ **Created:** [January 14, 2020, 3:36pm UTC](https://forums.plex.tv/t/lost-live-tv-and-dvr/526999 "2020-01-14T15:36:42Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![wpf](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wpf/32/111003_2.png) [@wpf](https://forums.plex.tv/u/wpf)\ **Post date:** [January 14, 2020, 3:36pm UTC](https://forums.plex.tv/t/lost-live-tv-and-dvr/526999/1 "2020-01-14T15:36:42Z")
My Live TV and DVR has stopped working. I have HDHome RunDuo and a plex pass and I’m unable to update guide “Refreshing guide data (0%)” it’s stuck at 0%. Also “You have no recordings scheduled” are gone. Running Win10 and Plex Version 1.16.6.1592 with a Qnap NAS ---
**Author:** ![JCHH](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jchh/32/84326_2.png) [@JCHH](https://forums.plex.tv/u/JCHH)\ **Post date:** [January 14, 2020, 5:02pm UTC](https://forums.plex.tv/t/lost-live-tv-and-dvr/526999/2 "2020-01-14T17:02:37Z")
You need to upgrade your sever. The version you are running is trying to use the EPG that Plex dropped last summer. ---
**Author:** ![wpf](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wpf/32/111003_2.png) [@wpf](https://forums.plex.tv/u/wpf)\ **Post date:** [February 12, 2020, 11:50am UTC](https://forums.plex.tv/t/lost-live-tv-and-dvr/526999/3 "2020-02-12T11:50:32Z")
thank you ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 12, 2020, 11:50am UTC](https://forums.plex.tv/t/lost-live-tv-and-dvr/526999/4 "2020-05-12T11:50:36Z")
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