# Lost remote access after server update **URL:** \ **Category:** Remote Access\ **Tags:** server-windows\ **Created:** [December 23, 2019, 12:31pm UTC](https://forums.plex.tv/t/lost-remote-access-after-server-update/513149 "2019-12-23T12:31:31Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![fnht451](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@fnht451](https://forums.plex.tv/u/fnht451)\ **Post date:** [December 23, 2019, 12:31pm UTC](https://forums.plex.tv/t/lost-remote-access-after-server-update/513149/1 "2019-12-23T12:31:32Z")
Server Version#: 1.18.3.2156 Player Version#: 4.18.1 The most recent update to 2156 has broken my remote access. Nothing else on my network has changed, and no amount of fiddling with my port forward resolves the issue. Public IP address is the same, [canyouseeme.org](http://canyouseeme.org) resolves successfully, and access on the same network remains successful. It’s only remote access and only started happening after I updated. Anyone else having this issue? What additional information can I provide to help troubleshoot? Thank you for any assistance! ---
**Author:** ![fnht451](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@fnht451](https://forums.plex.tv/u/fnht451)\ **Post date:** [December 23, 2019, 5:44pm UTC](https://forums.plex.tv/t/lost-remote-access-after-server-update/513149/2 "2019-12-23T17:44:45Z")
I manually updated to the latest version via the downloads page and it’s working again. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 22, 2020, 12:31pm UTC](https://forums.plex.tv/t/lost-remote-access-after-server-update/513149/3 "2020-03-22T12:31:34Z")
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