# Lost server

**URL:** <https://forums.plex.tv/t/lost-server/896364>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [November 22, 2024, 9:05pm UTC](https://forums.plex.tv/t/lost-server/896364 "2024-11-22T21:05:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![NotInLove](https://avatars.discourse-cdn.com/v4/letter/n/f08c70/32.png) [@NotInLove](https://forums.plex.tv/u/NotInLove)\
**Post date:** [November 22, 2024, 9:05pm UTC](https://forums.plex.tv/t/lost-server/896364/1 "2024-11-22T21:05:52Z")

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Server Version#:Latest  
Player Version#:Latest

I just lost my Server to my Account - Can´t redeem or anything. Its gone - Any others with the same issue ? - i tried 2 times now to make a new account and connect from scratch. but no luck - Still saids " this ser can´t be reach´d "  
Im pretty lost here ☹

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 22, 2024, 9:59pm UTC](https://forums.plex.tv/t/lost-server/896364/2 "2024-11-22T21:59:15Z")

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Are you using Facebook authentication?

Did you update DSM ?  
Which version of DSM are you using?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 20, 2025, 9:59pm UTC](https://forums.plex.tv/t/lost-server/896364/3 "2025-02-20T21:59:26Z")

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