# Low quality from Tidal

**URL:** <https://forums.plex.tv/t/low-quality-from-tidal/826347>\
**Category:** Plex Labs\
**Tags:** server-mac, android-mobile-legacy, ios-legacy, tidal\
**Created:** [January 10, 2023, 9:26pm UTC](https://forums.plex.tv/t/low-quality-from-tidal/826347 "2023-01-10T21:26:21Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Stessull](https://avatars.discourse-cdn.com/v4/letter/s/cab0a1/32.png) [@Stessull](https://forums.plex.tv/u/Stessull)\
**Post date:** [January 10, 2023, 9:26pm UTC](https://forums.plex.tv/t/low-quality-from-tidal/826347/1 "2023-01-10T21:26:21Z")

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I’ve asked this before, but strangely got no response. Can anyone shed light on why Plexamp, for me anyways, is pulling ACC tracks from Tidal instead of FLAC. All settings are set to maximum quality. I’m at a loss!

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 25, 2023, 9:02pm UTC](https://forums.plex.tv/t/low-quality-from-tidal/826347/2 "2023-01-25T21:02:37Z")

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I’m not sure I know the answer, it might be related to your region. I’m assuming you do have the Hi-Fi plan which provides for FLACs?

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**Author:** ![Stessull](https://avatars.discourse-cdn.com/v4/letter/s/cab0a1/32.png) [@Stessull](https://forums.plex.tv/u/Stessull)\
**Post date:** [January 25, 2023, 9:21pm UTC](https://forums.plex.tv/t/low-quality-from-tidal/826347/3 "2023-01-25T21:21:00Z")

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Yes, got the Hi-fi plan. Plexamp will play Flac if I select Tidal as source but if I select my library, which includes Tidal tracks and Albums, as source, Plexamp only pulls AAC. This is relatively recent behaviour but with no explanation.

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 25, 2023, 9:47pm UTC](https://forums.plex.tv/t/low-quality-from-tidal/826347/4 "2023-01-25T21:47:23Z")

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Saving TIDAL content to library can be a bit … fraught. If you play directly from TIDAL it works fine?

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**Author:** ![Stessull](https://avatars.discourse-cdn.com/v4/letter/s/cab0a1/32.png) [@Stessull](https://forums.plex.tv/u/Stessull)\
**Post date:** [January 26, 2023, 3:12pm UTC](https://forums.plex.tv/t/low-quality-from-tidal/826347/5 "2023-01-26T15:12:34Z")

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Yes, that works perfectly as did Tidal in my library up until a month or two ago. Just wondered if there was anything to explain the change in behaviour.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 26, 2023, 3:13pm UTC](https://forums.plex.tv/t/low-quality-from-tidal/826347/6 "2023-04-26T15:13:29Z")

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