# Mac Player controls don't go away

**URL:** <https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184>\
**Category:** Plex Players\
**Tags:** player-mac\
**Created:** [April 20, 2022, 7:12am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184 "2022-04-20T07:12:34Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![guyp](https://avatars.discourse-cdn.com/v4/letter/g/a6a055/32.png) [@guyp](https://forums.plex.tv/u/guyp)\
**Post date:** [April 20, 2022, 7:12am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/1 "2022-04-20T07:12:34Z")

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Server Version#: PlexMediaServer-1.26.0.5715-8cf78dab3  
Player Version#: 1.43.4.2971-aa2133cc

The controls at the bottom of the player don’t go away when the mouse is moved from the window.

As I move the mouse over the window the controls appear, however when I move my mouse away from the window the control remain.

I’ve found that I can get them to go again by pausing and playing the video, and then going to the menu at the top of the screen and hovering over “plex → preferences” for a few seconds, then make sure not to pass the mouse over the window.

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**Author:** ![brackintosh](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@brackintosh](https://forums.plex.tv/u/brackintosh)\
**Post date:** [April 26, 2022, 3:54pm UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/2 "2022-04-26T15:54:44Z")

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Yes, can confirm this bug, along with the crash when resizing on M1 Macs has been in every version since 1.41.

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**Author:** ![SomeGuyinCanada](https://avatars.discourse-cdn.com/v4/letter/s/fbc32d/32.png) [@SomeGuyinCanada](https://forums.plex.tv/u/SomeGuyinCanada)\
**Post date:** [April 27, 2022, 2:36am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/3 "2022-04-27T02:36:36Z")

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Same issue here.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 27, 2022, 2:40am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/4 "2022-04-27T02:40:52Z")

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> [@guyp](#):
>
> The controls at the bottom of the player don’t go away when the mouse is moved from the window.

it is a known issue when cursor goes over the controls ( top or bottom) when it leaves. If you move the cursor out on the left or right ( not over the controls) it should go away

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**Author:** ![SomeGuyinCanada](https://avatars.discourse-cdn.com/v4/letter/s/fbc32d/32.png) [@SomeGuyinCanada](https://forums.plex.tv/u/SomeGuyinCanada)\
**Post date:** [April 27, 2022, 3:45am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/5 "2022-04-27T03:45:00Z")

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It goes away after some time.

Also its back to letting you seek back to the start of the episode if you grab the window by the bottom left corner just right.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 27, 2022, 4:55am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/6 "2022-04-27T04:55:59Z")

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> [@SomeGuyinCanada](#):
>
> Also its back to letting you seek back to the start of the episode if you grab the window by the bottom left corner just right.

hitting the previous track button once should do the same.

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**Author:** ![guyp](https://avatars.discourse-cdn.com/v4/letter/g/a6a055/32.png) [@guyp](https://forums.plex.tv/u/guyp)\
**Post date:** [April 27, 2022, 8:16am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/7 "2022-04-27T08:16:39Z")

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It used to work just fine, so for me this looks like a regression issue.

I’m wondering what’s changed in this handling.

It’s also a little annoying that just by clicking to select the window I end up pausing the video playback.

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**Author:** ![SomeGuyinCanada](https://avatars.discourse-cdn.com/v4/letter/s/fbc32d/32.png) [@SomeGuyinCanada](https://forums.plex.tv/u/SomeGuyinCanada)\
**Post date:** [April 27, 2022, 3:42pm UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/8 "2022-04-27T15:42:19Z")

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No like, I don’t want it to rewind. I’m trying to resize the window, and depending on how/when plex wants to draw the player controls, when I grab the bottom left corner of the window, plex will think I’m trying to use the seek bar to go back to 00:00 (even though plex has barely started drawing the player controls) when I am just trying to grab the corner of the window to resize it on the diagonal.

Not that you can really resize the window lately since it’ll cause plex to crash.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 27, 2022, 4:19pm UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/9 "2022-04-27T16:19:40Z")

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ah ok, i see what you mean. just crashed for me when i did that

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 27, 2022, 6:42pm UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/10 "2022-04-27T18:42:30Z")

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> [@SomeGuyinCanada](#):
>
> Not that you can really resize the window lately since it’ll cause plex to crash.

which mac do you have? I can get it to crash on my older MacBook pro but not my newer one and want to confirm if app has issue with some hardware

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<div class="post-metadata">

**Author:** ![SomeGuyinCanada](https://avatars.discourse-cdn.com/v4/letter/s/fbc32d/32.png) [@SomeGuyinCanada](https://forums.plex.tv/u/SomeGuyinCanada)\
**Post date:** [April 27, 2022, 7:07pm UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/11 "2022-04-27T19:07:39Z")

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M1 Macbook pro 12.3.1 16gb using the RDM app to change the screens resolution. currently at 2048x1280.

Happens most often if I want to make the plex window small.

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<div class="post-metadata">

**Author:** ![SomeGuyinCanada](https://avatars.discourse-cdn.com/v4/letter/s/fbc32d/32.png) [@SomeGuyinCanada](https://forums.plex.tv/u/SomeGuyinCanada)\
**Post date:** [April 27, 2022, 7:10pm UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/12 "2022-04-27T19:10:02Z")

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Still Happens on the new build pushed recently. Version 1.44.0.2981-e2d72ac2

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 27, 2022, 7:11pm UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/13 "2022-04-27T19:11:02Z")

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> [@SomeGuyinCanada](#):
>
> RDM app

Not sure what app that is. Can you get me a link to it? Does it crash if you leave it on default resolutions?

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<div class="post-metadata">

**Author:** ![brackintosh](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@brackintosh](https://forums.plex.tv/u/brackintosh)\
**Post date:** [April 27, 2022, 10:44pm UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/14 "2022-04-27T22:44:23Z")

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Here’s my details about the crashing issue.

> [@Mac Player Crashing on Resizing](https://forums.plex.tv/t/mac-player-crashing-on-resizing/785423):
>
> Server Version#: 1.25.8.5663 Docker on Synology Player Version#: 1.42.1.2926-415b0e14 I’m seeing an issue with the most recent Mac update on M1 Macs. If there is a video in the window, either in the main part of the window or in the thumbnail area in the lower left corner, and the screen is resized, the Plex app will crash. It doesn’t always happen immediately, but it will happen consistently if you keep resizing the window. It doesn’t matter if the video is playing or paused, it will crash. I…

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<div class="post-metadata">

**Author:** ![cmhanna](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@cmhanna](https://forums.plex.tv/u/cmhanna)\
**Post date:** [April 30, 2022, 2:47am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/15 "2022-04-30T02:47:42Z")

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Same issue here with the controls. Very annoying.

Still can’t get a reliable way to get them to go away. Pause/play may work one time… running the cursor over the controls may work another, then the next time neither do.

And when you do get them to go away… whoops, accidentally moved the mouse over app and have to deal with it all over again.

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<div class="post-metadata">

**Author:** ![iamdinux](https://avatars.discourse-cdn.com/v4/letter/i/8e7dd6/32.png) [@iamdinux](https://forums.plex.tv/u/iamdinux)\
**Post date:** [April 30, 2022, 3:54am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/16 "2022-04-30T03:54:25Z")

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I have noticed this problem as well but now I am dealing with an even worse problem where Plex for Mac will not even load. The application launches and the screen is completely gray / blank. No spinner icon or anything. Really getting sick of the problems for something that I pay monthly to use. None of my other devices have these problems just Plex for Mac on my MacPro 6,1. I created another thread with logs here: [Mac Player Cannot Establish Connection to Server(s)](https://forums.plex.tv/t/mac-player-cannot-establish-connection-to-server-s/790800)

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 29, 2022, 3:54am UTC](https://forums.plex.tv/t/mac-player-controls-dont-go-away/789184/17 "2022-07-29T03:54:54Z")

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