Major Problems with Plex

[pbisbest12]

Server Version#: 1.13.8.5395
Player Version#: All

Hi,

I did an upgrade of Plex yesterday and since have had nothing but issues with Plex.

Immediately following the upgrade it ran through a new server install and created a new Media Server with the same name as the previous server. I then had to go through all me users and remove and add the new server

I then had problems with remote access (again) and had to manually set a port to get it to work.

Now on my Samsung TV I am unable to update the Watched status of any shows.

On all my devices I now have 2 media servers showing both with the same name but one as Unavailable.

For a product have relied on and supported financially for some time the new release seem to have a significant reduction in build quality and testing.

How can I get my installation back on in a stable situation?

Kind Regards

Philip Sinclair

[sa2000]

A new server instance should only be created if the Preferences.xml is not found or not accessible or if the path to it is changed.

plex.tv record shows
1.13.5.5332 server signed out from plex.tv at
Tue, 09 Oct 2018 16:03:01 +0000|

1.13.8.5395 server created 6 minutes before that
Tues 09 oct 2018 15:55;52 +0000

I wonder if we have an issue with the update being done without stopping the service first. I have seen one example of corrupt install whereby previous version was not completely replaced by the new version and was running in parallel with the new version

cc @ChuckPa who hanldes installation scripts and linux environment