# Malware warnings

**URL:** <https://forums.plex.tv/t/malware-warnings/810119>\
**Category:** General Discussions\
**Created:** [September 9, 2022, 7:10pm UTC](https://forums.plex.tv/t/malware-warnings/810119 "2022-09-09T19:10:45Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![donThomaso\_swe](https://avatars.discourse-cdn.com/v4/letter/d/53a042/32.png) [@donThomaso\_swe](https://forums.plex.tv/u/donThomaso_swe)\
**Post date:** [September 9, 2022, 7:10pm UTC](https://forums.plex.tv/t/malware-warnings/810119/1 "2022-09-09T19:10:46Z")

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I’m getting warings in malwarebytes about plex. the IP belongs to protonmail, I still get it when I turn off proton bridge. I tried reinstaling it too. I have no plugins or anything like that, just plex for windows.

Malwarebytes

-Log Details-  
Protection Event Date: 9/9/22  
Protection Event Time: 9:02 PM  
Log File: 0011711e-3072-11ed-a695-049226bf21e8.json

-Software Information-  
Version: 4.5.13.208  
Components Version: 1.0.1740  
Update Package Version: 1.0.59845  
License: Premium

-System Information-  
OS: Windows 11 (Build 22000.918)  
CPU: x64  
File System: NTFS  
User: System

-Blocked Website Details-  
Malicious Website: 1  
, C:\Program Files\Plex\Plex\QtWebEngineProcess.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data-  
Category: Malware  
Domain:  
IP Address: 185.159.156.20  
Port: 32400  
Type: Outbound  
File: C:\Program Files\Plex\Plex\QtWebEngineProcess.exe

(end)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 9, 2022, 7:18pm UTC](https://forums.plex.tv/t/malware-warnings/810119/2 "2022-09-09T19:18:48Z")

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It’s a false positive. You can check it yourself with [https://www.virustotal.com](https://www.virustotal.com)

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**Author:** ![donThomaso\_swe](https://avatars.discourse-cdn.com/v4/letter/d/53a042/32.png) [@donThomaso\_swe](https://forums.plex.tv/u/donThomaso_swe)\
**Post date:** [September 9, 2022, 7:32pm UTC](https://forums.plex.tv/t/malware-warnings/810119/3 "2022-09-09T19:32:18Z")

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but why is plex trying to send some thing to a protonmail IP?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 9, 2022, 7:36pm UTC](https://forums.plex.tv/t/malware-warnings/810119/4 "2022-09-09T19:36:33Z")

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> [@donThomaso\_swe](#):
>
> I still get it when I turn off proton bridge.

What is that?

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**Author:** ![donThomaso\_swe](https://avatars.discourse-cdn.com/v4/letter/d/53a042/32.png) [@donThomaso\_swe](https://forums.plex.tv/u/donThomaso_swe)\
**Post date:** [September 9, 2022, 7:42pm UTC](https://forums.plex.tv/t/malware-warnings/810119/6 "2022-09-09T19:42:12Z")

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It’s for using protonmail with an email client, long shot but since its a protonmail ip i tried it

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**Author:** ![VBB](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/vbb/32/333130_2.png) [@VBB](https://forums.plex.tv/u/VBB)\
**Post date:** [September 9, 2022, 7:50pm UTC](https://forums.plex.tv/t/malware-warnings/810119/7 "2022-09-09T19:50:01Z")

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FWIW, this executable doesn’t exist anywhere in my Plex installation (Windows, 32-bit). Looking at the path on your system, it would seem you’re running 64-bit PMS, so there could be a difference.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 9, 2022, 7:56pm UTC](https://forums.plex.tv/t/malware-warnings/810119/8 "2022-09-09T19:56:52Z")

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> [@VBB](#):
>
> FWIW, this executable doesn’t exist anywhere in my Plex installation (Windows, 32-bit).

Then you don’t have the dedicated Player app “Plex for Windows” installed.

This file is regular part of Plex for Windows.  
I have it also on my system. I’ve submitted it to Virustotal and and it is not flagged as malware – even by the Malwarebytes scanner engine.

Which means either

- you have other malware on your system, which has infected or replaced this file
- it is a false positive and your Malwarebytes is confused

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<div class="post-metadata">

**Author:** ![VBB](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/vbb/32/333130_2.png) [@VBB](https://forums.plex.tv/u/VBB)\
**Post date:** [September 9, 2022, 7:58pm UTC](https://forums.plex.tv/t/malware-warnings/810119/9 "2022-09-09T19:58:28Z")

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> [@OttoKerner](#):
>
> Then you don’t have the dedicated Player app “Plex for Windows” installed

Ah, of course I only thought of PMS and not any player. Good catch.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 8, 2022, 7:58pm UTC](https://forums.plex.tv/t/malware-warnings/810119/10 "2022-12-08T19:58:59Z")

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