# Malwarebytes Malware.Exploit.Agent.Generic Warning Quarantine

**URL:** <https://forums.plex.tv/t/malwarebytes-malware-exploit-agent-generic-warning-quarantine/665336>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 14, 2020, 5:07pm UTC](https://forums.plex.tv/t/malwarebytes-malware-exploit-agent-generic-warning-quarantine/665336 "2020-12-14T17:07:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![RobA1701](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/roba1701/32/198588_2.png) [@RobA1701](https://forums.plex.tv/u/RobA1701)\
**Post date:** [December 14, 2020, 5:07pm UTC](https://forums.plex.tv/t/malwarebytes-malware-exploit-agent-generic-warning-quarantine/665336/1 "2020-12-14T17:07:11Z")

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Please advise on this Malwarebytes warning/quarantine. Thanks.

Malwarebytes

> **[Official Site | Malwarebytes: Antivirus, Anti-Malware & Privacy](https://www.malwarebytes.com)**
>
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-Log Details-  
Protection Event Date: 12/14/20  
Protection Event Time: 10:57 AM  
Log File: 72cdab0c-3e2d-11eb-bbb9-2c4d54f06598.json

-Software Information-  
Version: 4.2.3.96  
Components Version: 1.0.1122  
Update Package Version: 1.0.34359  
License: Premium

-System Information-  
OS: Windows 10 (Build 19041.685)  
CPU: x64  
File System: NTFS  
User: System

-Exploit Details-  
File: 0  
(No malicious items detected)

Exploit: 1  
Malware.Exploit.Agent.Generic, C:\Program Files (x86)\Plex\Plex Media Server\Plex Update Service Launcher.exe C:\Users\user\AppData\Local\Plex Media Server\Updates\1.21.1.3766-7e23ef53c\packages\PlexMediaServer-1.21.1.3766-7e23ef53c-x86.exe C:\Users\user\AppData\Local C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe, Blocked, 0, 392684, 0.0.0, ,

-Exploit Data-  
Affected Application: Plex  
Protection Layer: Application Behavior Protection  
Protection Technique: Exploit payload process blocked  
File Name: C:\Program Files (x86)\Plex\Plex Media Server\Plex Update Service Launcher.exe C:\Users\user\AppData\Local\Plex Media Server\Updates\1.21.1.3766-7e23ef53c\packages\PlexMediaServer-1.21.1.3766-7e23ef53c-x86.exe C:\Users\user\AppData\Local C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe  
URL:

(end)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 14, 2020, 5:11pm UTC](https://forums.plex.tv/t/malwarebytes-malware-exploit-agent-generic-warning-quarantine/665336/2 "2020-12-14T17:11:06Z")

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Pretty sure it’s a false positive.  
(Unless you didn’t download it from the plex.tv website or your system is already infected.)

You can submit the purportedly infected file to [www.virustotal.com](http://www.virustotal.com) and see if other anti virus software agrees on MB’s position that it is infected.

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**Author:** ![RobA1701](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/roba1701/32/198588_2.png) [@RobA1701](https://forums.plex.tv/u/RobA1701)\
**Post date:** [December 14, 2020, 5:11pm UTC](https://forums.plex.tv/t/malwarebytes-malware-exploit-agent-generic-warning-quarantine/665336/3 "2020-12-14T17:11:52Z")

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Thank you. Instead of updating “in-app”, I downloaded the update manually and ran it. No issue.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 14, 2021, 5:12pm UTC](https://forums.plex.tv/t/malwarebytes-malware-exploit-agent-generic-warning-quarantine/665336/4 "2021-03-14T17:12:01Z")

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