# Manage recommendation on Windows not working

**URL:** <https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837>\
**Category:** Plex Media Server\
**Tags:** server-windows, android-tv\
**Created:** [December 24, 2024, 8:02pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837 "2024-12-24T20:02:56Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![banginbeatz1982\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@banginbeatz1982\_gmail\_com](https://forums.plex.tv/u/banginbeatz1982_gmail_com)\
**Post date:** [December 24, 2024, 8:02pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/1 "2024-12-24T20:02:56Z")

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Server Version#:windows  
Player Version#:shield

Hello first off merry christmas!  
I have a question regarding manage recommendstions. I have season recommendstions enabled on server however when i go to home on Shield or iOS or any player i dont see the season recommendation. Is there an additional setting? Server runs on Windows 11

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 24, 2024, 8:09pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/2 "2024-12-24T20:09:25Z")

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Have you pinned the library in question on the Android‘s sidebar / home screen?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 24, 2024, 8:16pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/3 "2024-12-24T20:16:32Z")

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Each of these hubs has 3 checkboxes. Which have you ticked, and where are you expecting to find the hub?  
Is the player actually logged into the same plex account? Has it been re-started recently?

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**Author:** ![banginbeatz1982\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@banginbeatz1982\_gmail\_com](https://forums.plex.tv/u/banginbeatz1982_gmail_com)\
**Post date:** [December 24, 2024, 8:23pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/4 "2024-12-24T20:23:18Z")

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Yes the folders are pinned to sidebar and yes the app has been restarted.  
I have two movie folders ons is called movies and one is called 4K movies both are pinned and both folders have al 3 options checked but when i open start i dont see season movies recommendation so for instance no santa Nice list available on homescreen on any device.

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**Author:** ![banginbeatz1982\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@banginbeatz1982\_gmail\_com](https://forums.plex.tv/u/banginbeatz1982_gmail_com)\
**Post date:** [January 16, 2025, 12:25pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/5 "2025-01-16T12:25:47Z")

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Is there anyone who can help me out with the season recommendations not working on Windows 11 ? All available boxes are checked and the folders are pinned to sidebar however recommendations not visible on any platform. Is there a setting i missed? Gr.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 16, 2025, 2:58pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/6 "2025-01-16T14:58:37Z")

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I’d say at this stage you should try a repair of your server database.  
Use the .bat file to make this as convenient as possible  
(ensure plenty of free space on drive C: beforehand): [PlexDBRepair/Windows at master · ChuckPa/PlexDBRepair · GitHub](https://github.com/ChuckPa/PlexDBRepair/tree/master/Windows)

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<div class="post-metadata">

**Author:** ![banginbeatz1982\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@banginbeatz1982\_gmail\_com](https://forums.plex.tv/u/banginbeatz1982_gmail_com)\
**Post date:** [January 16, 2025, 3:13pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/7 "2025-01-16T15:13:42Z")

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Thanks i will give this a try. I have Plex database saved on a separate disk will this script still work if the database location is not in the default location ?

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 16, 2025, 3:24pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/8 "2025-01-16T15:24:42Z")

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> [@banginbeatz1982\_gmail\_com](#):
>
> will this script still work if the database location is not in the default location ?

Yes. It will fetch the location of the DB from the registry.  
This works as long as you run it under the same Windows user account as your Plex server is running. (Unless you run it as Windows service that is pretty much always the case.)  
Stop Plex server beforehand, using its task tray icon.

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**Author:** ![banginbeatz1982\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@banginbeatz1982\_gmail\_com](https://forums.plex.tv/u/banginbeatz1982_gmail_com)\
**Post date:** [January 16, 2025, 3:39pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/9 "2025-01-16T15:39:53Z")

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Ok thanks i will try this is there a way for me to figure out of the database is broken before i run this ?

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 16, 2025, 4:22pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/10 "2025-01-16T16:22:56Z")

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It will perform a check itself. The repair may also help if the [regular check](https://support.plex.tv/articles/repair-a-corrupted-database/) spits out no error.  
Open a cmd.exe window and run the .bat in there, if you want to follow the messages it returns.

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<div class="post-metadata">

**Author:** ![banginbeatz1982\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@banginbeatz1982\_gmail\_com](https://forums.plex.tv/u/banginbeatz1982_gmail_com)\
**Post date:** [January 16, 2025, 5:29pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/11 "2025-01-16T17:29:42Z")

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Ok thanks in advance. Gr.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 16, 2025, 5:30pm UTC](https://forums.plex.tv/t/manage-recommendation-on-windows-not-working/899837/12 "2025-04-16T17:30:25Z")

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