# Managed Accounts stopped working overnight

**URL:** <https://forums.plex.tv/t/managed-accounts-stopped-working-overnight/930572>\
**Category:** Plex Media Server\
**Tags:** managed-accounts\
**Created:** [September 9, 2025, 11:07am UTC](https://forums.plex.tv/t/managed-accounts-stopped-working-overnight/930572 "2025-09-09T11:07:42Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![quicksilver86](https://avatars.discourse-cdn.com/v4/letter/q/87869e/32.png) [@quicksilver86](https://forums.plex.tv/u/quicksilver86)\
**Post date:** [September 9, 2025, 11:07am UTC](https://forums.plex.tv/t/managed-accounts-stopped-working-overnight/930572/1 "2025-09-09T11:07:42Z")

</div>

Server Version#: 1.41.9.9961

Since yesterday night when I log into any Managed accounts I no longer see their specific content, like recently viewed shows and stream, but I see a mirrored version of my main account. If I watch something in my main account or in any of the managed accounts I see the actions being mirrored trough all the accounts. I lost all my viewed list as well as favorite and rating on all the managed accounts.

So i tried to create a new account and the same issue is happening but starting from today I am even unable to play content on the managed accounts:

 ![plexerror](https://global.discourse-cdn.com/plex/original/4X/a/d/e/adec12d1a88de5f1c21658c654057718ce000335.jpeg)

---

<div class="post-metadata">

**Author:** ![JCHH](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jchh/32/84326_2.png) [@JCHH](https://forums.plex.tv/u/JCHH)\
**Post date:** [September 9, 2025, 11:13am UTC](https://forums.plex.tv/t/managed-accounts-stopped-working-overnight/930572/2 "2025-09-09T11:13:51Z")

</div>

You need to update your server to the latest version, 1.42.1

Edit: this is due to a security breach.

> [@Plex Media Server - Security Update](https://forums.plex.tv/t/plex-media-server-security-update/928341/3):
>
> As a follow-up to the original report and in an abundance of caution due to a population of servers still on an affected Plex Media Server version (versions 1.41.7.x to 1.42.0.x), we have made adjustments for access to affected servers. Specifically, other users to which the server owner has granted access to the server will not be able to connect to it while the server is running an affected version. Once the server is updated to a fixed version, other users will be able to access again. Server…

---

<div class="post-metadata">

**Author:** ![quicksilver86](https://avatars.discourse-cdn.com/v4/letter/q/87869e/32.png) [@quicksilver86](https://forums.plex.tv/u/quicksilver86)\
**Post date:** [September 9, 2025, 11:15am UTC](https://forums.plex.tv/t/managed-accounts-stopped-working-overnight/930572/3 "2025-09-09T11:15:07Z")

</div>

Server update doesn’t show up

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [September 9, 2025, 11:32am UTC](https://forums.plex.tv/t/managed-accounts-stopped-working-overnight/930572/4 "2025-09-09T11:32:47Z")

</div>

You can download it from [https://www.plex.tv/media-server-downloads/](https://www.plex.tv/media-server-downloads/)

> [@JCHH](#):
>
> Edit: this is due to a security breach.

That’s a separate issue.

---

<div class="post-metadata">

**Author:** ![quicksilver86](https://avatars.discourse-cdn.com/v4/letter/q/87869e/32.png) [@quicksilver86](https://forums.plex.tv/u/quicksilver86)\
**Post date:** [September 9, 2025, 12:23pm UTC](https://forums.plex.tv/t/managed-accounts-stopped-working-overnight/930572/5 "2025-09-09T12:23:31Z")

</div>

Thank you guys, it’s been fixed by the manual update. Probably the security breach was stopping the update status to refresh. So installing the newer version of Plex Media Player manually fixed the issue with managed accounts too.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 8, 2025, 12:24pm UTC](https://forums.plex.tv/t/managed-accounts-stopped-working-overnight/930572/6 "2025-12-08T12:24:23Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
