# Managed Users cannot access content **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [September 8, 2025, 8:59pm UTC](https://forums.plex.tv/t/managed-users-cannot-access-content/930522 "2025-09-08T20:59:10Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 8, 2025, 9:01pm UTC](https://forums.plex.tv/t/managed-users-cannot-access-content/930522/4 "2025-09-08T21:01:32Z")
Which exact version of PMS do you have installed (version 4.149.0 refers to the web app, not the server itself) → see `Settings` \> `[Server Name]` \> `General`. Plex announced earlier today that they’ll lock access to shared libraries from unpatched servers that still run a version with a security issue. > [@Plex Media Server - Security Update](https://forums.plex.tv/t/plex-media-server-security-update/928341/3): > > As a follow-up to the original report and in an abundance of caution due to a population of servers still on an affected Plex Media Server version (versions 1.41.7.x to 1.42.0.x), we have made adjustments for access to affected servers. Specifically, other users to which the server owner has granted access to the server will not be able to connect to it while the server is running an affected version. Once the server is updated to a fixed version, other users will be able to access again. Server… --- _[View the full topic](https://forums.plex.tv/t/managed-users-cannot-access-content/930522)._