# Managed users lost access to server overnight

**URL:** <https://forums.plex.tv/t/managed-users-lost-access-to-server-overnight/930847>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [September 12, 2025, 10:12pm UTC](https://forums.plex.tv/t/managed-users-lost-access-to-server-overnight/930847 "2025-09-12T22:12:17Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Nicho123](https://avatars.discourse-cdn.com/v4/letter/n/2acd7d/32.png) [@Nicho123](https://forums.plex.tv/u/Nicho123)\
**Post date:** [September 12, 2025, 10:12pm UTC](https://forums.plex.tv/t/managed-users-lost-access-to-server-overnight/930847/1 "2025-09-12T22:12:18Z")

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Hey all, something strange happened recently with my Plex server. It was working fine and then suddenly overnight all my managed user accounts can no longer access the server. The admin account can access it absolutely fine (both remotely and locally!), and I’ve checked and nothing has changed about the library settings access for the user, and the server is saying it’s fully accessible remotely. Anyone have any clue what could be going on?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [September 12, 2025, 10:13pm UTC](https://forums.plex.tv/t/managed-users-lost-access-to-server-overnight/930847/2 "2025-09-12T22:13:35Z")

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What’s the version of your PMS?  
If your on a version between 1.41.7 and 1.42.0, you should upgrade to the latest public version.

> [@Plex Media Server - Security Update](https://forums.plex.tv/t/plex-media-server-security-update/928341/3):
>
> As a follow-up to the original report and in an abundance of caution due to a population of servers still on an affected Plex Media Server version (versions 1.41.7.x to 1.42.0.x), we have made adjustments for access to affected servers. Specifically, other users to which the server owner has granted access to the server will not be able to connect to it while the server is running an affected version. Once the server is updated to a fixed version, other users will be able to access again. Server…

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**Author:** ![bmporter](https://avatars.discourse-cdn.com/v4/letter/b/f05b48/32.png) [@bmporter](https://forums.plex.tv/u/bmporter)\
**Post date:** [September 12, 2025, 10:38pm UTC](https://forums.plex.tv/t/managed-users-lost-access-to-server-overnight/930847/3 "2025-09-12T22:38:25Z")

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I too am running into this issue. I have updated my PMS to 1.42.1.10060 and still the managed users will are not able to access the libraries. this started about two days ago. I have rebooted the server and still nothing. I removed access and then reshared access to the libraries and still nothing. This is starting to get frustrating and there is no email support so all I get is post on a forum where maybe I get an answer.

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**Author:** ![Nicho123](https://avatars.discourse-cdn.com/v4/letter/n/2acd7d/32.png) [@Nicho123](https://forums.plex.tv/u/Nicho123)\
**Post date:** [September 12, 2025, 11:06pm UTC](https://forums.plex.tv/t/managed-users-lost-access-to-server-overnight/930847/4 "2025-09-12T23:06:18Z")

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Oh I had totally missed this! I updated and this does seem to have solved the issue, thank you!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 11, 2025, 11:07pm UTC](https://forums.plex.tv/t/managed-users-lost-access-to-server-overnight/930847/5 "2025-12-11T23:07:12Z")

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