# Managed Users

**URL:** https://forums.plex.tv/t/managed-users/616358
**Category:** Online Media Sources
**Tags:** livetv-streaming
**Created:** [July 23, 2020, 7:01pm UTC](https://forums.plex.tv/t/managed-users/616358 "2020-07-23T19:01:37Z")
**Posts on this page:** 7
**Page:** 1

<div class="post-metadata">

### Author: ![aapullins](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aapullins/32/8671_2.png) [@aapullins](https://forums.plex.tv/u/aapullins)
#### Post date: [July 23, 2020, 7:01pm UTC](https://forums.plex.tv/t/managed-users/616358/1 "2020-07-23T19:01:38Z")

</div>

Why is that managed users don’t have access to the new live tv feature and the free movies and shows section?

---

<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [July 23, 2020, 7:13pm UTC](https://forums.plex.tv/t/managed-users/616358/2 "2020-07-23T19:13:37Z")

</div>

It is a bug we are looking into.

---

<div class="post-metadata">

### Author: ![JasonsPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jasonsplex/32/133693_2.png) [@JasonsPlex](https://forums.plex.tv/u/JasonsPlex)
#### Post date: [July 23, 2020, 9:28pm UTC](https://forums.plex.tv/t/managed-users/616358/3 "2020-07-23T21:28:00Z")

</div>

@aapullins aside from the bug. Mine is working fine. For myself and managed users. I did have to go to Plex.TV and launch the application on a computer. At that point I went under settings and online media sources. I had to manually change live TV from disabled for managed users to enabled. Hope this helps, if not big wheel has it and he helped me in the past, he’ll take care of it.

 ![Screenshot_20200723-172701_Samsung Internet](https://global.discourse-cdn.com/plex/original/3X/d/f/df18754c6af9e0e85034ff3f1b1042c1b05f7fac.jpeg)

---

<div class="post-metadata">

### Author: ![aapullins](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aapullins/32/8671_2.png) [@aapullins](https://forums.plex.tv/u/aapullins)
#### Post date: [July 23, 2020, 9:53pm UTC](https://forums.plex.tv/t/managed-users/616358/4 "2020-07-23T21:53:17Z")

</div>

Thanks

---

<div class="post-metadata">

### Author: ![Oenomel2016](https://avatars.discourse-cdn.com/v4/letter/o/76d3ee/32.png) [@Oenomel2016](https://forums.plex.tv/u/Oenomel2016)
#### Post date: [July 24, 2020, 2:59am UTC](https://forums.plex.tv/t/managed-users/616358/5 "2020-07-24T02:59:57Z")

</div>

Awesome, that got it to work for my users. Thanks!

---

<div class="post-metadata">

### Author: ![JasonsPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jasonsplex/32/133693_2.png) [@JasonsPlex](https://forums.plex.tv/u/JasonsPlex)
#### Post date: [July 24, 2020, 10:14am UTC](https://forums.plex.tv/t/managed-users/616358/6 "2020-07-24T10:14:30Z")

</div>

Your welcome.

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [October 22, 2020, 10:14am UTC](https://forums.plex.tv/t/managed-users/616358/7 "2020-10-22T10:14:49Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.