# Manually add missing channel **URL:** \ **Category:** Live TV & DVR\ **Tags:** livetv-dvr\ **Created:** [January 8, 2020, 3:51pm UTC](https://forums.plex.tv/t/manually-add-missing-channel/523432 "2020-01-08T15:51:31Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![machish](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/machish/32/168063_2.png) [@machish](https://forums.plex.tv/u/machish)\ **Post date:** [January 8, 2020, 3:51pm UTC](https://forums.plex.tv/t/manually-add-missing-channel/523432/1 "2020-01-08T15:51:32Z")
I’m a new user, trying out Plex Pass, since Windows Media Centre is going away soon. I have an HDHomeRun Dual (yes, it’s old, but it still works), and Plex easily picked it up. But when I do a ‘Scan Channels’, it doesn’t pick up all of the channels that WMC has. Specifically the local PBS station on channel 9 (nor the subchannels) doesn’t get picked up. Nor do some other channels, e.g. 4.1 (CH38-3 according to HDHomeRun Setup). I do know that these channels do come in clearly, so I’m not sure why Plex isn’t picking them up. Is there a way that I can manually add the channels that I know that I should be able to receive? Thanks! -m ---
**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\ **Post date:** [January 8, 2020, 4:08pm UTC](https://forums.plex.tv/t/manually-add-missing-channel/523432/2 "2020-01-08T16:08:06Z")
no, plex only see what the HDHR reports is available. you can adjust the channels and rescan in the plex dvr settings, click where it says ‘43 enabled’ in the image below. ![image](https://global.discourse-cdn.com/plex/original/3X/f/1/f11ae78e570262538e671de6d51700820f2dfc4c.jpeg) then you can rescan and/or enable/disable the channels you want. ![image](https://global.discourse-cdn.com/plex/original/3X/e/c/ecbf49eb3800dfe73b66b27456d701372dccfb8e.png) but if they do not show up on the scan, then plex cannot tune to it. you might try adjusting your antenna, or buying a new one sticking it in the attic or wherever. I have one of these hanging in my attic for my HDHR quatro @ [https://www.amazon.com/gp/product/B00DNJZ58M/ref=ppx\_yo\_dt\_b\_search\_asin\_title?ie=UTF8&psc=1](https://www.amazon.com/gp/product/B00DNJZ58M/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1) also, if you have an IOS device, I recommend an app called ‘signal gh’ which will let you see live signal strength for each tuner (which you can set to different channels), along with a nice map of towers so you can properly orientate the antenna for best reception. ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [January 8, 2020, 7:21pm UTC](https://forums.plex.tv/t/manually-add-missing-channel/523432/3 "2020-01-08T19:21:50Z")
Run the HDHomerun Setup software and rescan in there. Unlike the new models that rescan via built in web api the Dual needs to have the channel list uploaded from the software. ---
**Author:** ![machish](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/machish/32/168063_2.png) [@machish](https://forums.plex.tv/u/machish)\ **Post date:** [January 8, 2020, 7:40pm UTC](https://forums.plex.tv/t/manually-add-missing-channel/523432/4 "2020-01-08T19:40:54Z")
I must be doing something wrong. The channels already appear in the HDHomeRun setup program, and I can use the ‘View’ function there to verify it comes in clearly (via the VLC viewer). Unfortunately the newer versions of the `HDHomeRun` software seem to have stripped the ‘signal/symbol quality’ of the antenna. I’ll have to experiment some more when I get some time… ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [January 8, 2020, 7:54pm UTC](https://forums.plex.tv/t/manually-add-missing-channel/523432/5 "2020-01-08T19:54:26Z")
Procedure to report missing channels. > [@Reporting Plex DVR Lineup Inaccuracies](https://forums.plex.tv/t/reporting-plex-dvr-lineup-inaccuracies-current-status/425001): > > How to Report EPG Errors Are you noticing inaccuracies with the electronic program guide in Plex Live TV & DVR? (PMS Version 1.21.0.3711 or newer.) You can help us quickly report problems to our metadata partner by providing us with information on your channel lineup. While we will make every effort to resolve lineup inaccuracies, we can’t provide any guarantees, estimated time for resolution, or personally respond to every report. Thanks for taking the time to help improve the Plex EPG for your… ---
**Author:** ![machish](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/machish/32/168063_2.png) [@machish](https://forums.plex.tv/u/machish)\ **Post date:** [January 9, 2020, 3:49pm UTC](https://forums.plex.tv/t/manually-add-missing-channel/523432/6 "2020-01-09T15:49:25Z")
Thanks @pl_5309. I’ve filed a report there, although it feels like that’s more about how accurate the program data is, rather than Plex failing to detect channels during its scan. I’m a little surprised that Plex uses HDHomeRun for getting its list of possible channels during the scan, simply because the result doesn’t match what HDHomeRun setup says, and it takes so long to do its scan. I assumed that if it queried the HDHomeRun Dual directly, that it would be a matter of seconds, not minutes. Oh well, we’ll see what happens from here. I may need to investigate some other DVR solutions if this doesn’t work out… Thanks for your help! ---
**Author:** ![machish](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/machish/32/168063_2.png) [@machish](https://forums.plex.tv/u/machish)\ **Post date:** [January 15, 2020, 3:42pm UTC](https://forums.plex.tv/t/manually-add-missing-channel/523432/7 "2020-01-15T15:42:01Z")
I got a few more channels by following the directions with (ironically enough) Emby – [https://emby.media/community/index.php?/topic/45783-legacy-hdhomerun-setup/](https://emby.media/community/index.php?/topic/45783-legacy-hdhomerun-setup/) . I had to do a full re-scan from the HDHomeRun software, and only then did Plex discover a couple more channels during its Scan. Yet oddly enough, Channel 9 (PBS) still didn’t show up! I’ll probably end up switching over to Emby, since it is able to tune in to that channel… Ah, here’s the ‘official’ doc saying that a re-scan is required: [https://github.com/MediaBrowser/Wiki/wiki/Older-HDHomeRun-Support](https://github.com/MediaBrowser/Wiki/wiki/Older-HDHomeRun-Support) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 14, 2020, 3:42pm UTC](https://forums.plex.tv/t/manually-add-missing-channel/523432/8 "2020-04-14T15:42:09Z")
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