# Match agent not working **URL:** \ **Category:** General Discussions\ **Tags:** server-synology, plex-web\ **Created:** [May 9, 2023, 3:58pm UTC](https://forums.plex.tv/t/match-agent-not-working/840539 "2023-05-09T15:58:41Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Sillywalks](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sillywalks/32/304442_2.png) [@Sillywalks](https://forums.plex.tv/u/Sillywalks)\ **Post date:** [May 9, 2023, 3:58pm UTC](https://forums.plex.tv/t/match-agent-not-working/840539/1 "2023-05-09T15:58:41Z")
When I try to match any content with “Fix Match” agent, it doesn’t show any match. When I try to match it manually also shows nothing, so I can’t match any content. Any help? Thank you. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 9, 2023, 4:00pm UTC](https://forums.plex.tv/t/match-agent-not-working/840539/2 "2023-05-09T16:00:45Z")
What agent is your library set to. So nothing in library is matched or is it something specific? ---
**Author:** ![Sillywalks](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sillywalks/32/304442_2.png) [@Sillywalks](https://forums.plex.tv/u/Sillywalks)\ **Post date:** [May 9, 2023, 4:04pm UTC](https://forums.plex.tv/t/match-agent-not-working/840539/3 "2023-05-09T16:04:12Z")
In movies: Scanner → Plex Movie Agent → Plex Movie In TV Shows: Scanner → Plex TV Series Agent → Plex TV Series When I try to change to another agent (i.e. TheTVDB) Plex gives me a message that is better to use their most updated agent “Plex TV Serie” (it also applies to movies). Thanks. ---
**Author:** ![Sillywalks](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sillywalks/32/304442_2.png) [@Sillywalks](https://forums.plex.tv/u/Sillywalks)\ **Post date:** [May 9, 2023, 4:11pm UTC](https://forums.plex.tv/t/match-agent-not-working/840539/4 "2023-05-09T16:11:06Z")
New content I’m adding is not matching. Previous content is working fine. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 9, 2023, 4:15pm UTC](https://forums.plex.tv/t/match-agent-not-working/840539/5 "2023-05-09T16:15:58Z")
Will need to see your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) from after adding something new or trying to manually match ---
**Author:** ![Sillywalks](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sillywalks/32/304442_2.png) [@Sillywalks](https://forums.plex.tv/u/Sillywalks)\ **Post date:** [May 9, 2023, 4:21pm UTC](https://forums.plex.tv/t/match-agent-not-working/840539/7 "2023-05-09T16:21:06Z")
[Plex Media Server Logs\_2023-05-09\_18-17-41.zip](https://forums.plex.tv/uploads/short-url/3HH4HHYbsPTGDfs2n403bJsqxsV.zip) (6,4 MB) Here it is. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 9, 2023, 5:15pm UTC](https://forums.plex.tv/t/match-agent-not-working/840539/8 "2023-05-09T17:15:47Z")
Thanks for logs. I see an error I have not seen before but need to wait for some folks to come online to ask them about it. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 10, 2023, 8:37pm UTC](https://forums.plex.tv/t/match-agent-not-working/840539/9 "2023-05-10T20:37:17Z")
hey, can you please restart your server then grab a new set of logs. we think the agents are not starting properly but need to see the logs from when the server starts up. ---
**Author:** ![Sillywalks](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sillywalks/32/304442_2.png) [@Sillywalks](https://forums.plex.tv/u/Sillywalks)\ **Post date:** [May 11, 2023, 4:25am UTC](https://forums.plex.tv/t/match-agent-not-working/840539/10 "2023-05-11T04:25:08Z")
Restarting the server solved the issue. Thanks a lot! Love you. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 9, 2023, 4:26am UTC](https://forums.plex.tv/t/match-agent-not-working/840539/11 "2023-08-09T04:26:00Z")
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