# Match not working

**URL:** <https://forums.plex.tv/t/match-not-working/866361>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [January 15, 2024, 11:14am UTC](https://forums.plex.tv/t/match-not-working/866361 "2024-01-15T11:14:07Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![MucusMembrane](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@MucusMembrane](https://forums.plex.tv/u/MucusMembrane)\
**Post date:** [January 15, 2024, 11:14am UTC](https://forums.plex.tv/t/match-not-working/866361/1 "2024-01-15T11:14:07Z")

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Server Version#: 1.32.8.7639  
Player Version#: 1.84.1.4069-ff740b6d

Pretty self-explanatory. Here’s a gif of me trying and failing to match a show:

![CleanShot 2024-01-15 at 12 .09.56](https://global.discourse-cdn.com/plex/original/4X/0/5/e/05ef6ded7922c5976736e2eb731b2526f28a3f55.gif)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 15, 2024, 11:16am UTC](https://forums.plex.tv/t/match-not-working/866361/2 "2024-01-15T11:16:13Z")

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Stop and restart the server.  
Or update to PMS 1.40

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 15, 2024, 11:24am UTC](https://forums.plex.tv/t/match-not-working/866361/3 "2024-01-15T11:24:08Z")

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If the issue still persists after upgrading your server… have a look at your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) if they mention messages like „unable to resolve plex.tv“… which would indicate some network problem on the server host / your network, preventing PMS from seeing its backend (e.g. a bad DNS configuration).

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**Author:** ![MucusMembrane](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@MucusMembrane](https://forums.plex.tv/u/MucusMembrane)\
**Post date:** [January 15, 2024, 11:37am UTC](https://forums.plex.tv/t/match-not-working/866361/4 "2024-01-15T11:37:50Z")

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🤦 Thanks!  
 ![Did You Try Rebooting Reboot GIF - Did You Try Rebooting Reboot Rebooting GIFs](https://media1.tenor.com/m/ChJQd22MGsoAAAAC/did-you-try-rebooting-reboot.gif)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 14, 2024, 11:38am UTC](https://forums.plex.tv/t/match-not-working/866361/5 "2024-04-14T11:38:33Z")

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