# Media Download **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows, downloads\ **Created:** [August 17, 2021, 10:06pm UTC](https://forums.plex.tv/t/media-download/737128 "2021-08-17T22:06:08Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![drdieless](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drdieless/32/309375_2.png) [@drdieless](https://forums.plex.tv/u/drdieless)\ **Post date:** [August 17, 2021, 10:06pm UTC](https://forums.plex.tv/t/media-download/737128/1 "2021-08-17T22:06:08Z")
Server Version#: 1.24.0.4930 I recently noticed that the “Download” option is no longer available for people connecting to my Plex server. I have verified that it is enabled in their accounts, but regardless of the browser they use or even the Plex app, it will not become an option for them. I obviously have the PlexPass to enable this feature and I am not seeing other posts about this. Am I missing something? Thanks ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [August 17, 2021, 11:17pm UTC](https://forums.plex.tv/t/media-download/737128/2 "2021-08-17T23:17:45Z")
There’s probably some confusion about the (same) wording. The “Download” you’re referring to is downloading your server media right from the browser – that’s only available to the server admin. The sharing configuration you mention refers to being able to sync/download media from a Plex client (namely Plex for Mac/Windows desktop client, Plex for Android, Plex for iOS). ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 15, 2021, 11:18pm UTC](https://forums.plex.tv/t/media-download/737128/3 "2021-11-15T23:18:02Z")
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