# Media Not Showing Up

**URL:** <https://forums.plex.tv/t/media-not-showing-up/830666>\
**Category:** Plex Media Server\
**Tags:** server-docker, server-synology\
**Created:** [February 13, 2023, 9:33pm UTC](https://forums.plex.tv/t/media-not-showing-up/830666 "2023-02-13T21:33:07Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![NAN0XXX](https://avatars.discourse-cdn.com/v4/letter/n/b782af/32.png) [@NAN0XXX](https://forums.plex.tv/u/NAN0XXX)\
**Post date:** [February 13, 2023, 9:33pm UTC](https://forums.plex.tv/t/media-not-showing-up/830666/1 "2023-02-13T21:33:08Z")

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I’ve added some episodes of One Piece on my Plex Server, I’ve putted the EP263-264-265-266 etc… but the EP264 and 265 aren’t showing up while they are named like the previous and after ones AND Plex don’t seems to scan them on directory, Idk what to do.  
I’ve reloaded the server, kick the folder out, scan and putted back and re-scan but it’s doing the same.  
cleared cache, trash and metadata still the same, if anyone have any solutions, I take.  
thanks.

Server Version#: 1.30.1.6562  
Player Version#: Last

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [February 13, 2023, 9:47pm UTC](https://forums.plex.tv/t/media-not-showing-up/830666/2 "2023-02-13T21:47:39Z")

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> [@NAN0XXX](#):
>
> , I’ve putted the EP263-264-265-266 etc…

[Plex Documentation](https://support.plex.tv/articles/) → [Your Media](https://support.plex.tv/articles/categories/your-media/)  
→ [Naming & Organizing Your TV Show Files](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)  
→ [Naming & Organizing Your Movie Files](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/)

Make sure you name and organize your media per Plex recommendations.

Plex uses episode ordering from [TheTVDB.com](http://TheTVDB.com) and [https://www.themoviedb.org/](https://www.themoviedb.org/).

It looks like you are using TVDB’s absolute ordering and may have multiple episodes in a single file.

If so, your naming would look similar to:

```auto
/TV Shows <-- folder added to Plex tv show library
.../One Piece (1999) {tvdb-81797} <-- ShowName (IntroYear), ID optional but helps
....../Season 01 <-- "Season" in English
........./One Piece (1999) - s01e262.ext <-- single episode per file
........./One Piece (1999) - s01e263-e266.ext <-- multiple episodes per file.

```

You will also need to tell Plex which episode order to use (aired, dvd, absolute).

- Edit the show (pencil icon)
- Choose Advanced
- Select desired Episode ordering.
- Save Changes.

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<div class="post-metadata">

**Author:** ![NAN0XXX](https://avatars.discourse-cdn.com/v4/letter/n/b782af/32.png) [@NAN0XXX](https://forums.plex.tv/u/NAN0XXX)\
**Post date:** [February 13, 2023, 10:14pm UTC](https://forums.plex.tv/t/media-not-showing-up/830666/3 "2023-02-13T22:14:56Z")

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Hi no each file is EPXXX, another file EPXXX like I’ve followed the instructions correctly but still not showing up

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [February 13, 2023, 11:06pm UTC](https://forums.plex.tv/t/media-not-showing-up/830666/4 "2023-02-13T23:06:47Z")

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> [@NAN0XXX](#):
>
> EPXXX

This usually comes down to file permissions or naming & organization.

Double check permissions for the files.

Please show a directory listing, screenshot, etc. of how the folders and files are named. Include the folder that is added to the TV show library.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [February 13, 2023, 11:54pm UTC](https://forums.plex.tv/t/media-not-showing-up/830666/5 "2023-02-13T23:54:04Z")

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> [@NAN0XXX](#):
>
> EPXXX

To add to FordGuy

`EP` is not valid

`E` is valid.

The formal format is **SxxEyy**

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**Author:** ![NAN0XXX](https://avatars.discourse-cdn.com/v4/letter/n/b782af/32.png) [@NAN0XXX](https://forums.plex.tv/u/NAN0XXX)\
**Post date:** [February 14, 2023, 11:59am UTC](https://forums.plex.tv/t/media-not-showing-up/830666/6 "2023-02-14T11:59:57Z")

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thanks, I’ve changed the name of the 2 episodes that aren’t showing to what you said and now showing up.  
IDK why the other are named like sh\*t and working but not theses only two, like other series are named juste serie-123 and working fine.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 15, 2023, 12:00pm UTC](https://forums.plex.tv/t/media-not-showing-up/830666/7 "2023-05-15T12:00:41Z")

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