# Media server no remote access

**URL:** <https://forums.plex.tv/t/media-server-no-remote-access/656264>\
**Category:** Remote Access\
**Tags:** server-windows\
**Created:** [November 22, 2020, 1:57pm UTC](https://forums.plex.tv/t/media-server-no-remote-access/656264 "2020-11-22T13:57:46Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![no\_body](https://avatars.discourse-cdn.com/v4/letter/n/e8c25b/32.png) [@no\_body](https://forums.plex.tv/u/no_body)\
**Post date:** [November 22, 2020, 1:57pm UTC](https://forums.plex.tv/t/media-server-no-remote-access/656264/1 "2020-11-22T13:57:47Z")

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Server Version#:  
Player Version#:

Over the past week, my server has not been stable. It would show access then nothing. The server has had no changes, except any updates plex has sent out.  
System: leveno desktop, hardwired direct plug into modem, 1gb internet, been running for 4 years.  
(I have a second server over wifi with no issues at all.)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [November 22, 2020, 2:08pm UTC](https://forums.plex.tv/t/media-server-no-remote-access/656264/2 "2020-11-22T14:08:52Z")

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Is this about the remote access status indicator showing it’s not working or remote access actually being broken?  
Have you checked the connection to your server — e.g. can you see the specified public port for your router‘s public IP address using a service such as [canyouseeme.org](http://canyouseeme.org) (if you haven’t specified a manual port forward, the default port is 32400)

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**Author:** ![no\_body](https://avatars.discourse-cdn.com/v4/letter/n/e8c25b/32.png) [@no\_body](https://forums.plex.tv/u/no_body)\
**Post date:** [November 24, 2020, 2:26pm UTC](https://forums.plex.tv/t/media-server-no-remote-access/656264/3 "2020-11-24T14:26:43Z")

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My server is doing both, indicator and no access.

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**Author:** ![Gummeguttan1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gummeguttan1/32/217168_2.png) [@Gummeguttan1](https://forums.plex.tv/u/Gummeguttan1)\
**Post date:** [November 24, 2020, 4:43pm UTC](https://forums.plex.tv/t/media-server-no-remote-access/656264/4 "2020-11-24T16:43:09Z")

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Both my servers did the same, one on MacOS and on on Windows 10.  
MacOS started to work after a rollback to 1.20…0.3600 (If I recalll right).  
It still indicates using 1.21.0.3616.  
No luck with the Windows 10 box even after an attempted downgrade.

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**Author:** ![Lihme](https://avatars.discourse-cdn.com/v4/letter/l/6a8cbe/32.png) [@Lihme](https://forums.plex.tv/u/Lihme)\
**Post date:** [November 26, 2020, 10:19am UTC](https://forums.plex.tv/t/media-server-no-remote-access/656264/5 "2020-11-26T10:19:05Z")

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Same issue here…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 24, 2021, 10:19am UTC](https://forums.plex.tv/t/media-server-no-remote-access/656264/6 "2021-02-24T10:19:06Z")

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