# Media Server not working whatever I do

**URL:** <https://forums.plex.tv/t/media-server-not-working-whatever-i-do/697898>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [March 7, 2021, 12:29pm UTC](https://forums.plex.tv/t/media-server-not-working-whatever-i-do/697898 "2021-03-07T12:29:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![andy\_andreicut\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/a/a9a28c/32.png) [@andy\_andreicut\_hotmail\_com](https://forums.plex.tv/u/andy_andreicut_hotmail_com)\
**Post date:** [March 7, 2021, 12:29pm UTC](https://forums.plex.tv/t/media-server-not-working-whatever-i-do/697898/1 "2021-03-07T12:29:27Z")

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I tried everything I could think about but its still not working. I deleted every trace of Plex from my PC and every time I install plex I never get that pop up with the server setup wizard and If I manually try to launch index/html#!/setup it will always say Media Server Not Found…help please

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 8, 2021, 1:52pm UTC](https://forums.plex.tv/t/media-server-not-working-whatever-i-do/697898/2 "2021-03-08T13:52:30Z")

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> **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)**
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> In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and...

Disable any VPN  
Make sure the `hosts` file is clean

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 6, 2021, 1:53pm UTC](https://forums.plex.tv/t/media-server-not-working-whatever-i-do/697898/3 "2021-06-06T13:53:21Z")

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