# Media Server Offline **URL:** https://forums.plex.tv/t/media-server-offline/785752 **Category:** Plex Media Server **Tags:** server-nvidia-shield **Created:** [April 3, 2022, 1:45pm UTC](https://forums.plex.tv/t/media-server-offline/785752 "2022-04-03T13:45:07Z") **Posts on this page:** 9 **Page:** 1
### Author: ![danielwebs](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@danielwebs](https://forums.plex.tv/u/danielwebs) #### Post date: [April 3, 2022, 1:45pm UTC](https://forums.plex.tv/t/media-server-offline/785752/1 "2022-04-03T13:45:07Z")
Hi all, So after the debacle with the Android update we all experienced, my media server has been running great for the last month or so. As of yesterday I am now getting a message saying my server is offline. My internet is connected, I can access all other features of my shield - Netflix, prime etc and also am still able to access my external drive via my PC over my network. I have all the correct permissions checked on my Plex apps too. Any ideas? ---
### Author: ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch) #### Post date: [April 3, 2022, 2:27pm UTC](https://forums.plex.tv/t/media-server-offline/785752/2 "2022-04-03T14:27:53Z")
Does `http://[Local Plex Media Server IP Address]:32400/web` load? ---
### Author: ![danielwebs](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@danielwebs](https://forums.plex.tv/u/danielwebs) #### Post date: [April 3, 2022, 2:56pm UTC](https://forums.plex.tv/t/media-server-offline/785752/3 "2022-04-03T14:56:03Z")
> [@dbirch](#): > > http://[Local Plex Media Server IP Address]:32400/web It does but it shows this screen. ![Untitled](https://global.discourse-cdn.com/plex/original/4X/a/2/a/a2a11e14ef714a687715008af38d9d56dc7dae15.jpeg) ---
### Author: ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch) #### Post date: [April 3, 2022, 3:17pm UTC](https://forums.plex.tv/t/media-server-offline/785752/4 "2022-04-03T15:17:43Z")
And you are using the IP of the shield correct? the 192.xxx.xxx.xxx address? Or 127.0.0.1 if you are on the shield? ---
### Author: ![danielwebs](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@danielwebs](https://forums.plex.tv/u/danielwebs) #### Post date: [April 3, 2022, 3:54pm UTC](https://forums.plex.tv/t/media-server-offline/785752/5 "2022-04-03T15:54:39Z")
Yep that’s why its so odd that its just stopped working ---
### Author: ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch) #### Post date: [April 3, 2022, 3:59pm UTC](https://forums.plex.tv/t/media-server-offline/785752/6 "2022-04-03T15:59:32Z")
Can you get into the server settings? ---
### Author: ![danielwebs](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@danielwebs](https://forums.plex.tv/u/danielwebs) #### Post date: [April 3, 2022, 4:03pm UTC](https://forums.plex.tv/t/media-server-offline/785752/7 "2022-04-03T16:03:23Z")
No it just gives me the connecting message and wont allow me to access the settings. ---
### Author: ![DaMacFunkin](https://avatars.discourse-cdn.com/v4/letter/d/a698b9/32.png) [@DaMacFunkin](https://forums.plex.tv/u/DaMacFunkin) #### Post date: [April 9, 2022, 7:33am UTC](https://forums.plex.tv/t/media-server-offline/785752/8 "2022-04-09T07:33:44Z")
Hi, my server won’t start either - exactly the same as yours, if you go into the settings of the Plex app on the shield where it would normally list: Plex Media Server then an icon with the running state - there is no icon, nothing at all. ---
### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system) #### Post date: [July 8, 2022, 7:34am UTC](https://forums.plex.tv/t/media-server-offline/785752/9 "2022-07-08T07:34:41Z")
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