# Media server settings not available

**URL:** <https://forums.plex.tv/t/media-server-settings-not-available/805672>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [August 23, 2022, 8:59pm UTC](https://forums.plex.tv/t/media-server-settings-not-available/805672 "2022-08-23T20:59:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![adminadmin751](https://avatars.discourse-cdn.com/v4/letter/a/aca169/32.png) [@adminadmin751](https://forums.plex.tv/u/adminadmin751)\
**Post date:** [August 23, 2022, 8:59pm UTC](https://forums.plex.tv/t/media-server-settings-not-available/805672/1 "2022-08-23T20:59:18Z")

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Server Version#: 4.84.1  
2 different PCs with OS Windows 10, no media server settings available, i.e. I can’t add or manage my own media. I only see GET PLEX MEDIA SERVER on address [http://127.0.0.1:32400/web/index.html#!/get-plex-media-server](http://127.0.0.1:32400/web/index.html#!/get-plex-media-server).  
On 1 PC, this happened after logging into another Google account, while the server itself is running, on another device I can watch my added media.  
On PC 2 this happened after reinstalling the media server.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [August 23, 2022, 9:06pm UTC](https://forums.plex.tv/t/media-server-settings-not-available/805672/2 "2022-08-23T21:06:10Z")

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> [@adminadmin751](#):
>
> On 1 PC, this happened after logging into another Google account

You need to sign into the web app with the account that administrates the server to see server settings. There is not any server showing as part of the account you are using on this forum.

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**Author:** ![adminadmin751](https://avatars.discourse-cdn.com/v4/letter/a/aca169/32.png) [@adminadmin751](https://forums.plex.tv/u/adminadmin751)\
**Post date:** [August 23, 2022, 9:15pm UTC](https://forums.plex.tv/t/media-server-settings-not-available/805672/3 "2022-08-23T21:15:06Z")

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Thanks, another question:  
How to change the account on the installed server?  
How can I change my account if I don’t have access to it?

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [August 23, 2022, 9:35pm UTC](https://forums.plex.tv/t/media-server-settings-not-available/805672/4 "2022-08-23T21:35:32Z")

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> [@adminadmin751](#):
>
> How to change the account on the installed server?

You sign into the web app with the administrator account and to de-associateed with that account you go the claim settings under General Settings and sign our there. The web app interface is not the server.

 ![Plex](https://global.discourse-cdn.com/plex/original/4X/b/d/3/bd3231537ebe7a5afcc6412682e718bd6ed59e4b.jpeg)

or you can do this. [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)

> [@adminadmin751](#):
>
> How can I change my account if I don’t have access to it?

why would you not have access to your account? You seem to have multiple accounts and are just signed into the web app with the wrong one.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 21, 2022, 9:35pm UTC](https://forums.plex.tv/t/media-server-settings-not-available/805672/5 "2022-11-21T21:35:51Z")

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