# Media Server skipping a single file

**URL:** <https://forums.plex.tv/t/media-server-skipping-a-single-file/767405>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 30, 2021, 7:12pm UTC](https://forums.plex.tv/t/media-server-skipping-a-single-file/767405 "2021-12-30T19:12:43Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 30, 2021, 7:26pm UTC](https://forums.plex.tv/t/media-server-skipping-a-single-file/767405/2 "2021-12-30T19:26:25Z")

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basic troubleshooting:

- check if the movie has been mismatched as a different movie → sort your library by `Date Added` and check if there’s some odd movies you haven’t added; use ✏ \> `Info` or `...` \> `Get Info` to see if the missing file is associated with this item
- check if the movie has been accidentally merged with another movie in your library → filter your library for `Duplicates` and check those items with multiple “versions” (same as above)
- if you recently added lots of files or if there’s lots of duplicates you created on purpose… you can also use some 3rd party apps like [ExportTools-NG](https://forums.plex.tv/t/webtools-ng/598539) to check if you can find the missing file
- double-check the naming of that file… Plex will ignore files named like an episode and won’t add them to a movie library

# 

Last resort could be checking your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) for some scan/match errors.  
To ensure you get the full details in your logs it can make sense to clear that file and re-add it ([Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)).

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