# Media Server went down / can't start it

**URL:** <https://forums.plex.tv/t/media-server-went-down-cant-start-it/898752>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [December 13, 2024, 8:38am UTC](https://forums.plex.tv/t/media-server-went-down-cant-start-it/898752 "2024-12-13T08:38:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![archie\_n](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/archie_n/32/292383_2.png) [@archie\_n](https://forums.plex.tv/u/archie_n)\
**Post date:** [December 13, 2024, 8:38am UTC](https://forums.plex.tv/t/media-server-went-down-cant-start-it/898752/1 "2024-12-13T08:38:20Z")

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I’m puzzled.  
I’ve been running Plex smoothly on a Mac Mini 2010 High Sierra (yes, I know it’s quite old, but it worked flawlessly) until yesterday when the server suddenly wasn’t available anymore.  
When I try to start it, it just crashes. I’ve tried older versions, but they also refuse to start. I do suspect an automatic update being the reason, but can’t figure out what happened. The only way to get the Media Server to start is to rename the ```  
/Application Support/Plex Media Server/ folder, but then my library is gone ☹  
What can be done to recover?

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**Author:** ![CWallace](https://avatars.discourse-cdn.com/v4/letter/c/ce7236/32.png) [@CWallace](https://forums.plex.tv/u/CWallace)\
**Post date:** [December 13, 2024, 11:27am UTC](https://forums.plex.tv/t/media-server-went-down-cant-start-it/898752/2 "2024-12-13T11:27:06Z")

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You’ll probably want to provide logs for someone to look at when they come across this.

[https://support.plex.tv/articles/200250417-plex-media-server-log-files/](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

You also could try the DB Repair facility:

> **[GitHub - ChuckPa/PlexDBRepair: Database repair utility for Plex Media Server...](https://github.com/ChuckPa/PlexDBRepair)**
>
> Database repair utility for Plex Media Server databases

Good luck,

Chris

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<div class="post-metadata">

**Author:** ![archie\_n](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/archie_n/32/292383_2.png) [@archie\_n](https://forums.plex.tv/u/archie_n)\
**Post date:** [December 13, 2024, 1:54pm UTC](https://forums.plex.tv/t/media-server-went-down-cant-start-it/898752/3 "2024-12-13T13:54:42Z")

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Hi!  
Thank you for your suggestions. I couldn’t get into the GUI for exporting logs.  
In the meantime, I have

- renamed the /library/Application Support/Plex Media Server folder
- sucessfully started Plex Media Server (PMS)
- stopped the PMS
- copied an older version of
- /Plug-in Support/Databases/com.plexapp.plugins.library.db and
- /Plug-in Support/Databases/com.plexapp.plugins.library.blobs.db  
to the newly generated PMS-folder
- started PMS again (resulting in getting Plex Media Server is currently running database migrations. when trying to access the interface, followed by Internal Server Error
- I restarted PMS, clicked on “Update Library” and it seem like something is hapenning, albeit I now have **two** Media Servers in the overview, one of which is offline ☹

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 13, 2025, 1:55pm UTC](https://forums.plex.tv/t/media-server-went-down-cant-start-it/898752/4 "2025-03-13T13:55:38Z")

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