# Media Server Will Not Update **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [June 2, 2022, 8:57pm UTC](https://forums.plex.tv/t/media-server-will-not-update/795422 "2022-06-02T20:57:45Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![betanski](https://avatars.discourse-cdn.com/v4/letter/b/a6a055/32.png) [@betanski](https://forums.plex.tv/u/betanski)\ **Post date:** [June 2, 2022, 8:57pm UTC](https://forums.plex.tv/t/media-server-will-not-update/795422/1 "2022-06-02T20:57:45Z")
Server Version#:1.20.5.3600 Player Version#: 2.58.0.1076-38e019da As my earlier post, I am unable to update Plex Media Server when told an update is available. When I click on the icon to update I’m told to grab my cup of tea whilst installation takes place but the update does not install. When I click “Retry Connection” it still does not install. This update problem only happens with Plex. All other software I have on my PC (Windows 10),updates fine when prompted to do so. Can anyone advise please. Thank you. ---
**Author:** ![marci87](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/marci87/32/268506_2.png) [@marci87](https://forums.plex.tv/u/marci87)\ **Post date:** [June 2, 2022, 9:04pm UTC](https://forums.plex.tv/t/media-server-will-not-update/795422/2 "2022-06-02T21:04:40Z")
it may be a bug within the built in plex self update process not sure it is now but definitely was in the past I’ve chosen to manually stop plex, manually uninstall plex , manually update plex. like this I’ve fixed some update issues I had in the past like stuck forever on checking for update or there’s an update available when there wasn’t i hope it helps u and u get it fixed ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [June 3, 2022, 8:30am UTC](https://forums.plex.tv/t/media-server-will-not-update/795422/3 "2022-06-03T08:30:21Z")
I strongly advise you to perform at least a health check of your Plex database. Performing a full database repair procedure can’t hurt either. These are the instructions for your current server software version: (do NOT try to upgrade before performing the repair/check) [Repair a Corrupt Database 1.22.0 and earlier | Plex Support](https://support.plex.tv/articles/201100678-repair-a-corrupt-database-1-22-0/) After the check is returning OK or the repair procedure was successful, do this: - Stop/quit/end Plex Server with the tray icon - deinstall Plex Server with the regular ‘Apps’ control panel of Windows (do **not** use 3rd party ‘Uninstaller’ software like Revo etc. do **not** use “Registry Cleaner/optimizer” software like CCleaner et al) - for safety, reboot Windows - download the installation exe of the newer version and install it ---
**Author:** ![betanski](https://avatars.discourse-cdn.com/v4/letter/b/a6a055/32.png) [@betanski](https://forums.plex.tv/u/betanski)\ **Post date:** [June 3, 2022, 3:08pm UTC](https://forums.plex.tv/t/media-server-will-not-update/795422/4 "2022-06-03T15:08:11Z")
Thank you so much for helping. ---
**Author:** ![betanski](https://avatars.discourse-cdn.com/v4/letter/b/a6a055/32.png) [@betanski](https://forums.plex.tv/u/betanski)\ **Post date:** [June 3, 2022, 3:09pm UTC](https://forums.plex.tv/t/media-server-will-not-update/795422/5 "2022-06-03T15:09:02Z")
Thank you so much. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 1, 2022, 3:09pm UTC](https://forums.plex.tv/t/media-server-will-not-update/795422/6 "2022-09-01T15:09:21Z")
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