# Media Server Will not update

**URL:** <https://forums.plex.tv/t/media-server-will-not-update/827213>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 17, 2023, 2:19pm UTC](https://forums.plex.tv/t/media-server-will-not-update/827213 "2023-01-17T14:19:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![B-Bye](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@B-Bye](https://forums.plex.tv/u/B-Bye)\
**Post date:** [January 17, 2023, 2:19pm UTC](https://forums.plex.tv/t/media-server-will-not-update/827213/1 "2023-01-17T14:19:49Z")

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Server Version#: 1.29.2.6364  
Player Version#: Version 4.87.2

I keep getting requests to update but it will not update; numoerusous issues.

1. Very early on - and I consider this a new installation as I’ve only been using it since mid December - a software “loop” (need update, attempted updated, update fails, need update, etc…) required me to “skip an update”: that was my only option if I wanted to use Plex.

2. I’ve since received a couple of notifications to update. Each time they fail. Plex indicates that it successfully downloads the software - and then states the “Server” is installing an update… Grab a cup of tea. That message never changes - ever.

It would be good to get the update mechanism to work - because after a few Windows updates they might be necessary.

Is there a manual way to do a Server update “in place” - so all settings etc., are kept?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 17, 2023, 3:30pm UTC](https://forums.plex.tv/t/media-server-will-not-update/827213/2 "2023-01-17T15:30:17Z")

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All you need to do is:

- Stop/quit/end Plex Server with the tray icon
- deinstall Plex Server with the regular ‘Apps’ control panel of Windows  
(do **not** use 3rd party ‘Uninstaller’ software like Revo etc.  
do **not** use “Registry Cleaner/optimizer” software like CCleaner et al)
- for safety, reboot Windows
- download the installation exe of the newer version and install it

(If you want to install an **older** version of PMS, take a look into `%LOCALAPPDATA%\Plex Media Server\Updates`)

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**Author:** ![B-Bye](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@B-Bye](https://forums.plex.tv/u/B-Bye)\
**Post date:** [January 17, 2023, 4:12pm UTC](https://forums.plex.tv/t/media-server-will-not-update/827213/3 "2023-01-17T16:12:29Z")

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Thanks [OttoKerner](https://forums.plex.tv/u/OttoKerner) - as usual you are there to help!

I appreciate you. 🙂

I’ll attempt this evening and advise.

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**Author:** ![B-Bye](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@B-Bye](https://forums.plex.tv/u/B-Bye)\
**Post date:** [January 22, 2023, 11:42pm UTC](https://forums.plex.tv/t/media-server-will-not-update/827213/4 "2023-01-22T23:42:48Z")

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Just FYI - that all worked… thanks again!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 22, 2023, 11:43pm UTC](https://forums.plex.tv/t/media-server-will-not-update/827213/5 "2023-04-22T23:43:11Z")

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