# Media Server won't start

**URL:** <https://forums.plex.tv/t/media-server-wont-start/779971>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [March 9, 2022, 11:05pm UTC](https://forums.plex.tv/t/media-server-wont-start/779971 "2022-03-09T23:05:02Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![lapaniam](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lapaniam/32/262776_2.png) [@lapaniam](https://forums.plex.tv/u/lapaniam)\
**Post date:** [March 9, 2022, 11:05pm UTC](https://forums.plex.tv/t/media-server-wont-start/779971/1 "2022-03-09T23:05:02Z")

</div>

Server Version#:1.25.7  
Player Version#: works

Sometime this week, Plex Media Server just stopped loading at startup. When I try to start it, nothing happens, no crash report, nada. I downloaded the latest version and still nothing.

OSX 12.2.1

Any ideas?

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 9, 2022, 11:53pm UTC](https://forums.plex.tv/t/media-server-wont-start/779971/2 "2022-03-09T23:53:12Z")

</div>

If the Plex Media Server won’t start and doesn’t even get to the stage where it’ll be writing to the [server logs,](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) you can attempt the following procedure to see if there’s any error messages on the OS level:

1. Open Finder and navigate to `/Applications`
2. Select `Show Content` from the context menu of the `Plex Media Server.app` item
3. Navigate to `Contents/MacOS`
4. Open the `Terminal` app
5. Drag the `Plex Media Server` executable from the Finder window (#3) into the Terminal Window and press `Return` to execute it

This is no different from running the app, so it won’t succeed – but you should get a more specific error message about what’s causing it to fail starting.

---

<div class="post-metadata">

**Author:** ![lapaniam](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lapaniam/32/262776_2.png) [@lapaniam](https://forums.plex.tv/u/lapaniam)\
**Post date:** [March 10, 2022, 12:06am UTC](https://forums.plex.tv/t/media-server-wont-start/779971/3 "2022-03-10T00:06:20Z")

</div>

Thanks for that info.

Here’s what it says. Mind you, I haven’t made any permissions changes in that directory in ages

```auto
PMS: failure detected. Read/write access is required for path: /Users/brianlapan/Library/Application Support/Plex Media Server

```

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 10, 2022, 12:12am UTC](https://forums.plex.tv/t/media-server-wont-start/779971/4 "2022-03-10T00:12:02Z")

</div>

Well… could be the permissions or some of macOS’ security settings (though the latter shouldn’t impact the app’s own application support folder). Did you already check the permissions?

---

<div class="post-metadata">

**Author:** ![lapaniam](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lapaniam/32/262776_2.png) [@lapaniam](https://forums.plex.tv/u/lapaniam)\
**Post date:** [March 10, 2022, 12:15am UTC](https://forums.plex.tv/t/media-server-wont-start/779971/5 "2022-03-10T00:15:27Z")

</div>

Yes, checked all permissions. I’m gonna completely uninstall everything and start from scratch and see if that does it. I’ll follow up if it does or doesn’t. Thanks for your help so far.

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 10, 2022, 12:19am UTC](https://forums.plex.tv/t/media-server-wont-start/779971/6 "2022-03-10T00:19:14Z")

</div>

Uninstalling the server won’t change the permissions in your application support folder.  
You should be able to apply them in 1 step using Finder’s `Get Info` for the `~/Library/Application Support/Plex Media Server` folder, review the permissions and then apply them to all subfolders.

---

<div class="post-metadata">

**Author:** ![lapaniam](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lapaniam/32/262776_2.png) [@lapaniam](https://forums.plex.tv/u/lapaniam)\
**Post date:** [March 10, 2022, 12:28am UTC](https://forums.plex.tv/t/media-server-wont-start/779971/7 "2022-03-10T00:28:06Z")

</div>

Weirdly, that file didn’t exist. Just an Alias to a non existent place - I looked for it. So, uninstalling all Plex pieces all over my disk and reinstalling fresh did do the trick. I don’t understand how it got there but am grateful for your help and that the solution - deleting Plex and it’s pieces (I use AppCleaner) and reinstalling everything from scratch seems to do the trick. At least for now. It’s indexing the files as I type.

Thanks again.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 8, 2022, 12:28am UTC](https://forums.plex.tv/t/media-server-wont-start/779971/8 "2022-06-08T00:28:50Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
