I have 'around' 20 movies synced to my phones External Storage (always has been synced to this location)... however recently I got a Plex notification about remaining space on my Andorid phone saying only 5GB free but it was referring to my internal storage...
Checked Plex and found I could no longer play any movies... "Media Unavailable - The file associated with this item is not accessible by the server. Please verify that the file exists and the necessary drive is accessible"
When checking Sync settings, all movies are still listed including cover art under the "Synced Items" however the storage location is set to "Internal Storage" and it should be "External Storage".
Trying to change it back to External Storage but am told "Change sync Location - Changing the sync location will result in any currently synced items being deleted. Are you sure you want to continue?"
If I check the External storage location I can confirm the expected large storage use at the following path:
I've tried rebooting the phone but did not help... I also updated to the latest build of Plex app (18.104.22.168), same issues...
I'm not too sure which update or action caused this issue as I have not played the video's for a month or so I believe but keen to know how to fix it without having to re-sync?