This issue happens when the Apple TV 4 goes too sleep.
Before going too sleep, if we were in a recorded serie list page or recorded serie single record, if we press menu button on the Apple TV remote, this exits the Plex app completely.
If I restart the Apple TV, the the problem disapear temporarily.
The expected behavior is to go up from one level in the navigation when pressing Menu button on Apple TV button.
The impacts of not fixing this are huge. This impede the adoption of Plex by users in the family who have less knowledged and patience with technology. I am thinking especially of my 5 years old who doesn’t know how to restart an Apple TV, who is barely able to navigate from one menu to another in Plex app.
Thanks for fixing this issue rapidely instead in order to make your basic Plex functions work has it should.