# Meta data and posters missing

**URL:** <https://forums.plex.tv/t/meta-data-and-posters-missing/202111>\
**Category:** General Discussions\
**Created:** [August 10, 2017, 11:25pm UTC](https://forums.plex.tv/t/meta-data-and-posters-missing/202111 "2017-08-10T23:25:45Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![ItzTwiZZleRz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/itztwizzlerz/32/81899_2.png) [@ItzTwiZZleRz](https://forums.plex.tv/u/ItzTwiZZleRz)\
**Post date:** [August 11, 2017, 1:42am UTC](https://forums.plex.tv/t/meta-data-and-posters-missing/202111/4 "2017-08-11T01:42:49Z")

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> @JuiceWSA said:  
> Not following the naming guide TO THE LETTER for TV Shows is foolish.  
> [https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-Shows](https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-Shows)  
> [Battlestar Galactica (2003) - TheTVDB.com](http://thetvdb.com/?tab=series&id=73545&lid=7) - Battlestar Galactica (2003)  
> (when in doubt - check the name at TVDB)
> 
> Won’t Work:
> 
> H:\Shared Drive\TV-Finished  
> …Battlestar Galactica (2004-2009)  
> …Battlestar.Galactica.S03E12.Rapture(2).480p.BluRay.x264-Sticky83.mkv
> 
> Will Work:
> 
> H:\Shared Drive\TV-Finished  
> …Battlestar Galactica (2003)  
> …Season 03  
> …Battlestar.Galactica - S03E12 - Rapture(2).mkv
> 
> The [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)® may be required to write a new bundle with non-bogus info in it:
> 
> 1. remove show/movie from library
> 2. update library
> 3. empty trash
> 4. clean bundles  
> [https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions](https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions) \<— update library, empty trash, clean bundles
> 5. bring names and structures into compliance/ or the ultimate bundle reboot operation
> 6. replace corrected show/movie into library
> 7. update library
> 
> _ **All Steps. In Order. No Shortcuts.** _

is not the issue cause after 3 hours that is the one directory that did update and found everything correctly.the other 10 shows and 130 movies i added since on the other have not so much. the server is finding them and linkning them correctly the logs say skipping folder after its done initial scan and found them

its finding the correct information and downloading its just not all showing up

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