# Meta Data Issue

**URL:** <https://forums.plex.tv/t/meta-data-issue/727771>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [July 10, 2021, 12:17am UTC](https://forums.plex.tv/t/meta-data-issue/727771 "2021-07-10T00:17:15Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![TrialMaster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/trialmaster/32/3528_2.png) [@TrialMaster](https://forums.plex.tv/u/TrialMaster)\
**Post date:** [July 10, 2021, 12:17am UTC](https://forums.plex.tv/t/meta-data-issue/727771/1 "2021-07-10T00:17:15Z")

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Server Version#: 1.23.3.4707  
Player Version#: 4.57.4

I have added a new season of existing show to Plex, at the time TVDB didn’t have show titles or descriptions for new season. The next day I scanned the TV Shows library after seeing TVDB had added titles and descriptions. When they failed to work, I unmatched, matched. Did the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) three times. And finally removed the Agent Cache. When I scan the TV library it shows up the details instantly for S1 and S2 but season 3 still has no titles or descriptions.

Any thoughts on what I’m missing here?

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**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [July 10, 2021, 1:12am UTC](https://forums.plex.tv/t/meta-data-issue/727771/2 "2021-07-10T01:12:41Z")

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I don’t know how TVDB does it, but some databases don’t make new additions available to the API immediately. Sometimes it can take a few days. It may also be that Plex only syncs with the database every few days. Either way, it may be a few days before Plex will be able to match with a newly-entered database item.

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**Author:** ![TrialMaster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/trialmaster/32/3528_2.png) [@TrialMaster](https://forums.plex.tv/u/TrialMaster)\
**Post date:** [July 10, 2021, 1:21am UTC](https://forums.plex.tv/t/meta-data-issue/727771/3 "2021-07-10T01:21:18Z")

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Thanks for replying. I have just changed over to Plex TV Series agent and tried the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) and Cache removal again. Will wait and see if this new agent will process the changes shortly or would it still be subject to a lag as well?

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**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [July 10, 2021, 7:06am UTC](https://forums.plex.tv/t/meta-data-issue/727771/4 "2021-07-10T07:06:46Z")

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It has nothing to do with the agent. It’s all dependent on when TVDB makes the additions available, and when Plex syncs with TVDB. That has to happen before _any_ agent could work.

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**Author:** ![TrialMaster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/trialmaster/32/3528_2.png) [@TrialMaster](https://forums.plex.tv/u/TrialMaster)\
**Post date:** [July 10, 2021, 7:20am UTC](https://forums.plex.tv/t/meta-data-issue/727771/5 "2021-07-10T07:20:32Z")

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I changed away from TVDB to Plex TV Series. Would that still be subject to API delays?

> **[Metadata Agents | Plex Support](https://support.plex.tv/articles/200241558-agents/)**
>
> “Metadata Agents” (or just “agents”) are the server component that’s responsible for taking the information from the scanner and then...

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [July 10, 2021, 2:39pm UTC](https://forums.plex.tv/t/meta-data-issue/727771/6 "2021-07-10T14:39:25Z")

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yes… the Plex TV Series agent is also using metadata from online repositories like TVDb or TMDb. Give it a few days, then simply refresh the metadata for that show and you should be good.

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**Author:** ![TrialMaster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/trialmaster/32/3528_2.png) [@TrialMaster](https://forums.plex.tv/u/TrialMaster)\
**Post date:** [July 13, 2021, 6:33am UTC](https://forums.plex.tv/t/meta-data-issue/727771/7 "2021-07-13T06:33:19Z")

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Still wasn’t working today so I changed back to TVDB agent and now the new season is working.

Thanks for everyone’s assistance on this thread.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 11, 2021, 6:33am UTC](https://forums.plex.tv/t/meta-data-issue/727771/8 "2021-10-11T06:33:42Z")

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