# Metadata cache servers not pinging **URL:** \ **Category:** General Discussions\ **Created:** [March 14, 2020, 7:03pm UTC](https://forums.plex.tv/t/metadata-cache-servers-not-pinging/554770 "2020-03-14T19:03:04Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ro3y](https://avatars.discourse-cdn.com/v4/letter/r/9fc348/32.png) [@ro3y](https://forums.plex.tv/u/ro3y)\ **Post date:** [March 14, 2020, 7:03pm UTC](https://forums.plex.tv/t/metadata-cache-servers-not-pinging/554770/1 "2020-03-14T19:03:04Z")
Facing issue of no images in plex tvshows. Found this article when googling > **[Why do I get metadata but no images for my library items? | Plex Support](https://support.plex.tv/articles/201424327-why-do-i-get-metadata-but-no-images-for-my-library-items/)** > > It’s rare, but sometimes users may see that Plex Media Server retrieves all the normal textual metadata (description, director, cast,... Last 2 cache servers is not responding - [movieposterdb.plexapp.com](http://movieposterdb.plexapp.com) - [thetvdb.plexapp.com](http://thetvdb.plexapp.com) Is this a valid domain or it has been changed ? ---
**Author:** ![shabubu](https://avatars.discourse-cdn.com/v4/letter/s/c2a13f/32.png) [@shabubu](https://forums.plex.tv/u/shabubu)\ **Post date:** [March 14, 2020, 8:28pm UTC](https://forums.plex.tv/t/metadata-cache-servers-not-pinging/554770/2 "2020-03-14T20:28:52Z")
This is a problem for me too. Plex has been pretty quiet about it but seems like a lot of people having trouble. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 12, 2020, 8:28pm UTC](https://forums.plex.tv/t/metadata-cache-servers-not-pinging/554770/3 "2020-06-12T20:28:52Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.