# Metadata not showing up

**URL:** <https://forums.plex.tv/t/metadata-not-showing-up/894854>\
**Category:** Metadata & Adding Files\
**Tags:** server-unraid, library-management\
**Created:** [November 8, 2024, 1:39pm UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854 "2024-11-08T13:39:11Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [November 8, 2024, 1:39pm UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854/1 "2024-11-08T13:39:11Z")

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Server Version#: 1.41.2.9134  
Why can I click the edit button, and there are posters there but they are not selected? I can select the poster and it will show up. Is there a setting I’m missing for this to be done automatically? I using an unraid docker and have my appdata on my cache pool. Thank you in advance.

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [November 13, 2024, 2:21pm UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854/2 "2024-11-13T14:21:35Z")

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anyone have ANY ideas?

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [November 14, 2024, 11:10pm UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854/3 "2024-11-14T23:10:26Z")

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I’m also seeing that I will update metadata, and it will not stick. Anyone have any idea? Seems to be the same artists that I update the image or the biography, and the text will stay, but the image is gone. McFly?

any logs, I can look at to see what the heck is going on?

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 15, 2024, 1:46am UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854/4 "2024-11-15T01:46:03Z")

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Post your [server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) zip and we can take a look at what is going on.

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [November 15, 2024, 8:15pm UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854/5 "2024-11-15T20:15:22Z")

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[Plex Media Server Logs\_2024-11-15\_15-13-57.zip](https://forums.plex.tv/uploads/short-url/8TwY6n92iD5MIe7xQX5uMCR9QRo.zip) (4.1 MB)  
As Requested, hopefully this shows us something and thank you for responding

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [November 16, 2024, 3:37pm UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854/6 "2024-11-16T15:37:55Z")

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> [@PaDadof2](#):
>
> Why can I click the edit button, and there are posters there but they are not selected? I can select the poster and it will show up. Is there a setting I’m missing for this to be done automatically? I using an unraid docker and have my appdata on my cache pool. Thank you in advance.

I’ve noticed, that if the background of the selection is black, like the Last Hounds, the changes don’t stick, but if the background is grey with the person outline, like Left Alone, I can click the edit button and make changes and it will stick. See attached

 ![plex meta](https://global.discourse-cdn.com/plex/original/4X/a/8/c/a8cdae41ba06ee282330a62c9e548e6823297a23.jpeg)

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [November 20, 2024, 5:40pm UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854/7 "2024-11-20T17:40:35Z")

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I’ve been able to update all the greyed out boxes above and the metadata stays, but still having issues with the blacked out boxes. Any ideas to look for?

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [November 28, 2024, 3:10am UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854/8 "2024-11-28T03:10:47Z")

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anyone able to look at the logs and see anything? Appreciate the help

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 26, 2025, 3:11am UTC](https://forums.plex.tv/t/metadata-not-showing-up/894854/9 "2025-02-26T03:11:03Z")

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