# Metadata not working / incomplete

**URL:** <https://forums.plex.tv/t/metadata-not-working-incomplete/590452>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [May 15, 2020, 7:47am UTC](https://forums.plex.tv/t/metadata-not-working-incomplete/590452 "2020-05-15T07:47:22Z")\
**Posts on this page:** 1\
**Showing post:** 66

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**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [June 23, 2020, 11:30am UTC](https://forums.plex.tv/t/metadata-not-working-incomplete/590452/66 "2020-06-23T11:30:04Z")

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```auto
A Movie Library\
......Hall Pass (2011).mp4

```

 ![A Merry Go Round Broke Down-16](https://global.discourse-cdn.com/plex/original/3X/b/a/ba55022b376048894214a9f709133fd58202ab99.jpeg)

[https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/)

> [@Video File Naming](https://forums.plex.tv/t/video-file-naming/535534/7):
>
> With LMA in priority, Embedded Titles within MP4/M4V files are preferred - even over a perfect file name. Local Media Assets should - AT ALL TIMES - remain enabled (unless specifically instructed to turn it off). Local Media Assets should be ‘Demoted’, to the bottom of the stack of active agents under ALL tabs in Shows and Movies, but should NOT be disabled. Local Media Assets is needed for many things - it doesn’t need to be given Tip-Top-Priority (as Plex has so hatefully placed it as it’s …

> [@The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064):
>
> The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in the menu next to server name, when accessed under ‘More’. Or alternatively under Settings - [server name] - Manage - Troubleshooting.…

Your file naming and then fixing your file name tool kit and some advice:  
Don’t disable your only real Movie Agent.  
TMDB has been carrying Plex Movie’s Lunch since day one.

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