# Metadata problem **URL:** \ **Category:** General Discussions\ **Created:** [July 15, 2017, 2:55am UTC](https://forums.plex.tv/t/metadata-problem/199082 "2017-07-15T02:55:57Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![sergiocharpinel](https://avatars.discourse-cdn.com/v4/letter/s/50afbb/32.png) [@sergiocharpinel](https://forums.plex.tv/u/sergiocharpinel)\ **Post date:** [July 15, 2017, 2:55am UTC](https://forums.plex.tv/t/metadata-problem/199082/1 "2017-07-15T02:55:57Z")
Hello, When I add a movie to the library the metadata is not fetched. Actually it translates the name of the movie and find the year. But no poster, description, cast, etc. I’ve tried many things: double checked my naming conventions, cleaned the %localappdata%\Plex… folder, removed PMS and made a clean install of Plex, tried differents agents, disabled AV, and so on. I can see this error on my imdb log file: 2017-07-13 23:05:06,846 (1ef8) : ERROR (model:205) - Cannot read model from C:\Users\Charpinel\AppData\Local\Plex Media Server\Metadata\Movies\d\3b1aff19515da4e328f92bde8360fb609b8c56e.bundle\Contents\com.plexapp.agents.imdb Any ideas? I’m using the latest version. ---
**Author:** ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)\ **Post date:** [July 15, 2017, 5:26am UTC](https://forums.plex.tv/t/metadata-problem/199082/2 "2017-07-15T05:26:54Z")
What is the latest? ---
**Author:** ![sergiocharpinel](https://avatars.discourse-cdn.com/v4/letter/s/50afbb/32.png) [@sergiocharpinel](https://forums.plex.tv/u/sergiocharpinel)\ **Post date:** [July 15, 2017, 5:00pm UTC](https://forums.plex.tv/t/metadata-problem/199082/3 "2017-07-15T17:00:31Z")
1.7.5.4035 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 11:31pm UTC](https://forums.plex.tv/t/metadata-problem/199082/4 "2020-01-07T23:31:50Z")